Ivy Eunice

Dedicated Mental Health and Support Professional with over five years of experience in healthcare, supportive housing, and residential care settings. Skilled in crisis intervention, behavioral support, medication assistance, risk assessment, and comprehensive documentation. Experienced supporting individuals with complex mental health, addiction, and social needs within multidisciplinary environments.

Committed to evidence-informed practice, patient safety, ethical standards, and collaborative service delivery aligned with public health and community care frameworks.

Resident Support Worker - Salvation Army - Calgary, AB

(2024-01)

• Provide structured support to individuals with complex mental health and addiction needs within a residential setting.
• Conduct routine safety monitoring and behavioral observations to ensure resident and staff safety.
• Assist with medication support in accordance with established protocols and documentation standards.
• Complete objective case notes, incident reports, and shift documentation to ensure continuity of care.
• Support residents in achieving care plan goals related to housing stability, daily living skills, and community integration.
• Respond to behavioral and medical emergencies using crisis intervention techniques and established safety procedures.

Mental Health Support Worker - Inn from the Cold - Calgary, AB

(2023-01 - 2026-02)

• Delivered trauma-informed care to families experiencing housing instability and mental health challenges.
• Supported implementation of individualized service plans and coordinated access to healthcare and social services.
• Facilitated psychoeducational and life skills programming to promote independence and emotional regulation.
• Maintained accurate documentation and collaborated with interdisciplinary professionals to support client outcomes.

child and youth care counsellor - Hull services

(2022-11)

• Implement individualized care and safety plans for children and youth with behavioral and emotional needs.
• Conduct risk assessments and maintain compliance with agency and regulatory standards.
• Document observations and progress notes in accordance with professional and legal requirements.

Nursing Attendant - Swan Evergreen Village by Origin - Calgary, AB

(2021-01)

• Provide direct patient care including assistance with activities of daily living and mobility support.
• Monitor and report changes in health status to licensed nursing staff.
• Assist with medication administration under supervision and adhere to infection prevention protocols.
• Maintain accurate documentation to support continuity of care and regulatory compliance.

Diploma - Community Addictions & Mental Health Support Services - ABM College (2023)