Executive Chef / Kitchen Manager - Calgary Dream Centre - Calgary, AB
(2023-01)
- Directed a culinary team to prepare and deliver 450 meals daily for over 200 individuals, ensuring consistency in taste, presentation, and nutrition while maintaining tight production schedules
- Designed and implemented creative weekly menus, effectively utilizing available ingredients to reduce food waste by 20% and enhance meal variety
- Built strong relationships with donors, securing additional contributions that reduced food costs by 15% while boosting the kitchen's ability to serve high-quality meals
- Provided leadership during events, coordinating staff and overseeing meal preparation and service for large-scale gatherings to ensure seamless execution and client satisfaction
Store Manager / Head Chef - Calgary Italian Bakery - Calgary, AB
(2022-01 - 2023-12)
- Supervised daily operations, including labour management, inventory control, and customer service, achieving a 25% increase in efficiency and customer satisfaction through strategic oversight
- Developed unique recipes and enhanced menu offerings, driving customer engagement and increasing sales while maintaining strict cost control and budget adherence
- Led the hiring, training, and mentorship of staff, cultivating a collaborative and motivated team that consistently met and exceeded operational goals
- Implemented process improvements that reduced monthly operational expenses by 10%, demonstrating strong analytical and problem-solving skills
Catering Chef / Pastry Specialist - Fork and Farm Event Catering - Calgary, AB
(2019-01 - 2020-12)
- Conceptualized and executed tailored menus for events serving 20 to 800 guests, expertly managing kitchen operations to ensure timely, high-quality meal service
- Produced large-scale batches of pastries, cakes, and desserts, delivering customized culinary creations that consistently delighted clients and earned repeat business
- Coordinated all aspects of event logistics, including staffing, setup, and on-site client interaction, to deliver exceptional customer experiences and seamless event execution
- Demonstrated culinary expertise at action stations, engaging directly with guests to elevate the dining experience and build positive client relationships
Prep Cook & Pastry Chef - Pie Junkie Bakery Ltd. - Calgary, AB
(2017-01 - 2019-12)
- Managed all operations at the Kensington location independently, including production, customer service, and quality control, ensuring a seamless and enjoyable customer experience
- Crafted high-quality pies and innovative fillings, setting a standard for excellence that boosted customer satisfaction and repeat business
- Trained and mentored new staff members, ensuring operational continuity and upholding the bakery's reputation for excellence in both front-of-house and kitchen roles
- Delivered superior customer service, building long-term client relationships and contributing to the bakery's strong community presence
