Administrative Assistant - Rideau Valley Septic Services - Osgoode, ON
(2025-02)
- Booking appointments for septic maintenance and repairs
- Coordinate Technicians schedule using MS Calendar
- Data Entry and created electronic files, using SAFE platform
- Greeted customers
- Monthly septic client spreadsheets sent to the regulatory authority for their area
- Receive and collect payments via Credit card or manually
- Screen and direct calls
Data Verification Specialist (Casual) - Ottawa Public Health, Immunization Flu and Covid Clinics - Ottawa, ON
(2020-10)
- Data Entry using Covax and Salesforce
- Patient and nurse liaison
- Register patients for Covid or routine immunizations
- Sanitizing clients waiting area
- Screening clients for Covid-19 and or other ailments prior to their immunization
- Working along side of paramedic strike team, as they give residents in Long Term Care Facilities the Covid 19 vaccine. I would indicate, date, dosage, deltoid, medications, paramedic and physician's name and the time, on the resident's chart.
Front Desk Receptionist - RV Canada - Ottawa, ON
(2024-04 - 2025-10)
- Administrative duties
- Client inquiries
- Liaison between client and sales team
- Paging system
- Screen and direct calls
Administrative Support - Leeds, Grenville & Lanark District Health Unit - Smiths Falls, ON
(2023-09 - 2024-03)
- Administrative Duties within school vaccination and Covid Clinics
- Booking various appointments thru an online portal Front Desk, via phone and Health Unit Website
- Data Entry using Covax, Panorama, and Salesforce
- Monitoring / Responding to the 2121 Covid Inquiry Line (approximately 200 calls per day)
- Maintained security by following procedures and controlling access (monitor logbook, issue visitor and parking passes)
- Receptionist Duties; Screened and directed calls
- Received and processed payments
Hospital Support Aide - Ottawa Civic Hospital - Ottawa, ON
(2021-10 - 2023-05)
- Assisted patients with their needs
- Emergency department support staff
- Made beds
- Main ER reception coverage
- Noted ER wait times
- Nurse assistant
- Patient and nurse liasion
- Patient sitter
- Registration of patients
- Sanitized and stocked nurses carts O Train Ambassador - Ottawa's Light Rail - Ottawa, ON
(2019-09 - 2020-09)
- Assisting customers with fare machines, using various payment methods
- Hourly reports to the Green room with regards to the state of the station and or if there were any inconsistencies and or concerns, as well as passenger logistics
- Knowledge of Ottawa's public transit system
- Providing bilingual customer service and comprehensive information to customers
- Provided masks and instructions to passengers
Processor - Mail Processing Room - Temp Contract - Ottawa, ON
(2019-05 - 2019-07)
- Data entry using CIMS
- Scanning documents
- Sorting out and date stamping mail received for the designated area and departments
- Updating coordinates
ATIP clerk - Department of National Defense - Medical Records - Ottawa, ON
(2018-05 - 2019-02)
- Applies severances to medical documents and releases to Veterans Affairs Canada
- Redaction of medical files- Section 26 Privacy code
- Scanning records for quality assurance
- Uses health records management systems to store and retrieve health records when applicable and generates reports as required. (e.g. CFHIS databases, manual or computerized applications)
- Uses, maintains and controls electronic database and/or manual health record tracking system to trace, recall, retrieve or bring forward records to meet client requests.
Administrative Clerk and Receptionist - CommuniCare Therapy - Ottawa, ON
(2017-08 - 2018-05)
- Answered and directed calls
- Booked therapists appointments
- Gave general information about our services
- Data Entry using CIMS
- Patient and clinician liaison
- Performed administrative duties
- Received and processed payments
Phoenix Pay System Call Center Agent - Shared Services - Ottawa, ON
(2016-08 - 2017-08)
- General clerical duties
- Obtaining client's coordinates and the reason for their call
- Performed data entry for the Phoenix Pay System and MS Office
- Records management duties
Administrative Clerk / Receptionist - Community Legal Services - Ottawa, ON
(2015-08 - 2016-08)
- Answered and directed calls
- Assembling Client packages
- Booking Translators for in office clients appointments
- Created and updated office files
- Data Entry using CMT and CIMS
- General Inquiries regarding ODSP, Immigration and Landlord and Tenant Act
- Liaison between lawyers and clients
- Maintained electronic and manual filing system
- Performed administrative duties
- Received legal payments
- Records management duties
- Scheduled appointments
- Updating Citizenship and Immigration Forms
Human Resources Assistant - Labortek Personnel - Ottawa, ON
(2014-08 - 2015-08)
- Answered and directed calls
- Assembling Client packages
- Booked clients for computer and language testing
- Created and updated office files
- Data Entry using Search Ware
- Interviewed candidates for designated placements
- Maintained electronic and manual filing system
- Performed administrative duties
- Sending job orders
- Updated Social Media Pages (Facebook, Twitter)
Medical Office Assistant - Findlay Creek Medical Center - Ottawa, ON
(2013-04 - 2014-04)
- Booking appointments for physicians and patients
- Created files, Data Entry and scanned patient records, using Lotus 123 and Practice Solutions
- Faxed requisitions and referrals for prescriptions and specialists
- Greeted patients
- Patient follow ups
- Received and collected payments
- Satanized clinic and rooms
- Screened and directed calls
