Reese Kang

Client-focused professional with over four years of experience providing high-quality service, practical guidance, and tailored support solutions. Experienced in communicating with clients by phone, email, and in person to assess needs, address inquiries, and provide effective service solutions. Skilled in resolving client concerns promptly, creating positive client experiences, and building professional, long-term relationships.

Collaborative team player with strong organizational and time-management skills, able to contribute effectively in fast-paced environments.

Administrative Assistant - Craft Property Group

(2022-10)

• Lead customer interactions by providing valuable advice, support, and service solutions.
• Manage front-facing communications by responding to client inquiries in person and by email.
• Coordinate guest services, bookings, and internal team requests to support efficient daily operations.
• Maintain organized records and support smooth day-to-day administrative processes.

Behavior Analyst - PBS Corporation

(2025-08 - 2026-03)

• Maintained detailed client records and tracked behavioural data with a high level of accuracy.
• Collaborated with multidisciplinary teams, families, and educators to support the effective implementation of treatment plans.
• Assisted in organizing and implementing structured programs, schedules, and related support activities.

Leader in Training Program - City of Markham

(2019-07 - 2019-08)

• Coordinated team activities and delegated responsibilities to improve overall efficiency.
• Supported program planning, organization, and participant engagement activities.
• Assisted with event coordination, logistics planning, and administrative support for project initiatives.

Bachelor of Business Administration - Wilfrid Laurier University (2021-09 - 2025-06)