Jaskaran Singh (Singh)

Tech-passionate and customer-focused first year Business Administration student at UFV with hands-on experience in retail customer service, technical tools, and fast-paced environments. Bilingual in English and Punjabi with excellent communication skills and genuine enthusiasm for technology and helping customers find the right products and services. Adaptable, inclusive, and knowledgeable with a commitment to maintaining a safe, fun, and supportive team environment.

Eager to grow through Best Buy's training programs, achieve certifications, and build a career as a Retail Sales and Technical Service Associate (Agent Advisor).

E-Commerce Copywriter at Inked Mindset (2023-01 – 2025-01)

• Delivered outstanding customer service through professional communication ensuring client satisfaction and repeat engagement
• Applied strong product knowledge to write compelling sales-oriented content that helped customers understand and purchase tech and e-commerce products
• Used technology platforms, digital tools, and devices daily to manage workflows, communicate with clients, and deliver technical content solutions
• Assisted clients in setting up digital systems and troubleshooting content strategies — translating technical concepts into simple, customer-friendly language
• Demonstrated flexibility, adaptability, and enthusiasm in a dynamic fast-paced remote retail environment across a 2-year engagement

Property Maintenance & Landscaping Associate at Glenbrook Homes (2025-06 – 2025-09)

• Greeted and assisted homeowner customers professionally, responding to their questions and ensuring a positive customer experience on every visit
• Diagnosed maintenance issues, recommended solutions, and assisted customers in understanding the scope and process of each repair or service
• Maintained a safe, fun, and supportive work environment through adherence to company policies and procedures throughout the season
• Demonstrated reliability, enthusiasm, and adaptability completing tasks independently and as part of a diverse and inclusive team

Summer Kitchen Staff at Patras Pizza (2023-06 – 2024-09)

• Greeted and assisted customers in a high-volume retail food service environment creating an amazing customer experience on every interaction
• Recommended and sold menu items and promotions by sharing product knowledge and inspiring customers to try new options
• Maintained a safe, clean, and fun working environment while demonstrating flexibility working evenings and weekends in a fast-paced setting
• Worked as part of an inclusive and supportive team demonstrating strong communication, recognition of team wins, and consistent professionalism

Bachelor of Business Administration (BBA) in Business Administration – University of the Fraser Valley (2026)

BC High School Diploma – W.J. Mouat Secondary School (2021 – 2025)