Jasmeen Saini

Results-driven administrative and logistics professional with diverse experience in academic tutoring, office administration, scheduling manager, and transportation dispatch operations. Skilled in managing schedules, coordinating resources, maintaining records, communicating with clients and stakeholders, and ensuring smooth day-to-day operations. Recognized for strong organizational abilities, attention to detail, and the capacity to thrive in dynamic environments.

Dedicated to providing exceptional service, improving operational efficiency, and supporting organizational growth through effective teamwork and problem-solving.

Driver Examiner (Part-time) - DriveTest Centre - Brampton

(2024-05)

• Conduct road test examinations and evaluate applicants' driving abilities
• Ensure fair and proper conduct of examinations while maintaining safety standards
• Provide constructive feedback and assessment reports
• Foster a calm, professional, and supportive environment for test-takers
• Maintain accurate records and submit test reports in compliance with regulatory requirements
• Collaborate with colleagues to improve testing protocols and ensure efficiency

Office Administrator and Scheduling Manager - Metro Truck Driving School - Mississauga

(2021-10)

• Coordinated and scheduled MELT (Mandatory Entry-Level Training) students for both classroom instruction and in-truck practical training.
• Managed daily schedules for a team of 18 driving instructors, ensuring efficient allocation of training sessions and resources.
• Booked and coordinated commercial road tests with DriveTest Centre and maintained communication with Serco representatives regarding testing requirements and scheduling.
• Processed and managed instructor payroll, ensuring accurate tracking of work hours, training sessions, and compensation.
• Conducted orientation presentations for new students, explaining training programs, licensing requirements, schedules, and expectations.
• Handled high-volume phone calls, emails, text messages, and walk-in inquiries while providing exceptional customer service.
• Maintained student records, training documentation, and scheduling databases with a high level of accuracy and confidentiality.
• Monitored and managed commercial vehicle inspection reports to ensure compliance with safety regulations and company standards.
• Coordinated with mechanics and maintenance providers to schedule repairs, inspections, and preventative maintenance for training vehicles.
• Prepared reports, maintained administrative records, and supported daily office operations in a fast-paced transportation training environment.

Dispatcher - CDI Fastfrate (Under CPKC) - Woodbridge

(2024-12 - 2025-12)

• Coordinated daily dispatch operations, assigning loads and scheduling drivers to ensure on-time pickups and deliveries.
• Monitored shipment status, tracked containers, and provided accurate ETA updates to customers and internal teams.
• Communicated with drivers, rail yards, customers, and terminal staff to resolve delivery issues and maintain smooth operations.
• Optimized routes and load assignments to improve efficiency, reduce delays, and maximize equipment utilization.
• Maintained accurate dispatch records, transportation documentation, and operational reports using dispatch and tracking systems (TMS).
• Responded to urgent operational challenges in a fast-paced environment while ensuring high levels of customer service and regulatory compliance.

Tutor (Part-time) - Sheridan College - Brampton

(2018-01 - 2020-12)

• Provided one-on-one and group tutoring sessions in electronics, circuit analysis, mathematics, and engineering-related subjects to support student learning.
• Assisted students in understanding technical concepts, solving problems, and improving academic performance through personalized guidance.
• Helped students troubleshoot electronic circuits, interpret schematics, and apply engineering principles in laboratory and coursework activities.
• Developed study materials and exam-preparation strategies while fostering a positive and collaborative learning environment.

Certificate - Accountant and Payroll Specialist - Trios College (2024-03 - 2024-03)

Diploma - Electronics Engineering Technology - Sheridan College (2020-12 - 2020-12)