Jason Urichuk

I've been a technical writer for 20 years and have worked in a variety of industries with a variety of people. Passionate about what I do and curious about how things work.

General Dynamics Mission Systems (Jan. 2022 – Jun. 2023)

• Created user manual for new communications-monitoring software application.
• Updated aide-memoire document with new content and troubleshooting information.
• Monitored work activities in Jira.

• Responsible for updating manuals and release notes based on Jira ticket information.

• Maintained various manuals, policies and procedures, and handbooks created in Adobe FrameMaker and MS Word, including regulated documentation requiring approval by Transport Canada.
• Assembled documents using Adobe Acrobat.

• Updated Micro pipeline leak-detection software user manual.
• Created manuals describing Micro hardware assembly and installation procedures.

• Worked with SMEs to create network diagrams and other documentation related to network architecture.
• Created Visio templates and various other documentation and diagrams to promote consistency.
• Edited PowerPoint slide decks and Business Intelligence documentation to improve conciseness and clarity.
• With assistance from SMEs, created simplified definitions of technical terms for non-technical audiences to improve internal communications.

• Created user manual for Micro leak-detection hardware and software, and installation manual for installing fibre optic cable.

• As part of the documentation team responsible for reviewing, editing, and assembling a 7200-page Environmental Application to the B.C. Environmental Assessment Office for construction of the Coastal GasLink natural gas pipeline:
  • Edited assigned sections of the Environmental Application.
  • Created, organized, and assembled pdfs of various sections of the Environmental Application.
• Because the proposed pipeline route crosses environmentally sensitive terrain, accuracy and clarity within the document were essential. The document was completed within an extremely compressed time frame.

• Contributed to the development of electrical and mechanical factory acceptance tests for the 4600-horsepower drawworks (used in offshore drilling) to ensure proper functioning of the drawworks’ many components prior to shipping.
• Developed commissioning documentation for land-based drilling rigs and other products’ mechanical and electrical systems.
• Created clear, easy-to-understand product assembly procedures for new personnel.
• Created and updated user guides for various products, ensuring accuracy and clarity of content.
• Organized and edited drafting standards documentation to ensure consistency of drawings within drafting department.

• Created and edited procedures to ensure safe operation and maintenance of conventional oil and gas field equipment and Cold Lake oil sands facilities. 
• Developed tools and competency assurance standards tests to ensure workers were qualified to perform specific tasks.
• Updated and edited a wide variety of documentation (e.g., Upstream Safety Management System, Surplus Property Management) to provide clarity and promote usability for the documents’ respective audiences.

• Wrote documentation for a wide variety of audiences, including software and hardware user guides, release notes, safety updates, online help, troubleshooting, and SOPs, including dangerous field installs on drilling and service rigs.
• Transitioned paper-based installation procedures to accessible online training course format. Wrote and edited scripts to ensure brevity and completeness. 
• Was solely responsible for maintaining documentation for Safety department. Ensured quality safety review for all potentially dangerous field installs and improved safety notes by ensuring writers were involved.
• Maintained company style guide and Technical Communications department’s process guide.
• Managed relationship with external printing companies. Responsible for approving proofs and managing printing costs.

• Created software and hardware user guide for Enterprise 3000 battery conditioning system.
• Managed user-testing group to ensure user guide accuracy. Testing revealed software issues.

• Documented procedures essential for submission of backup files to National Archives.
• Edited various documentation within IT Operations department for clarity and conciseness.

Bachelor's degree in Applied Communications with a major in Technical Writing.