Jaspreet Kaur

Dedicated and professional individual with experience in customer service, administration, and property management. Skilled in communication, problem-solving, office coordination, and client relations. Strong ability to manage multiple tasks in fast-paced environments while maintaining excellent customer satisfaction and organizational efficiency.

Proficient in Microsoft Office, record management, scheduling, and administrative support. Known for being reliable, detail-oriented, adaptable, and committed to delivering high-quality service and teamwork.

Site Manager - The olive tree property service

(2014-05 - 2018-02)

• Managed daily operations of residential and commercial properties
• Maintained positive relationships with tenants and responded to inquiries and complaints professionally
• Coordinated maintenance requests, repairs, and contractor services
• Conducted regular property inspections to ensure cleanliness, safety, and maintenance standards
• Assisted with lease agreements, renewals, and tenant move-in/move-out procedures
• Collected rent payments and maintained accurate financial and tenant records
• Ensured compliance with company policies, health, and safety regulations
• Prepared reports, maintained documentation, and updated property management systems
• Handled emergency situations and resolved property-related issues efficiently
• Supported occupancy goals by assisting with tenant communication and customer service

Bank Advisor - Unit credit bank

(2018-05 - 2021-04)

• Assisted customers with daily banking transactions, account services, and financial inquiries
• Provided professional customer service while building strong client relationships
• Helped clients open accounts, process applications, and update banking information
• Promoted banking products and services including credit cards, loans, savings accounts, and online banking
• Handled cash transactions, deposits, withdrawals, and payments accurately
• Resolved customer concerns and provided solutions in a timely manner
• Maintained confidentiality and followed banking policies and security procedures
• Supported branch operations and administrative tasks in a fast-paced environment
• Educated clients about digital banking tools and financial services
• Worked collaboratively with team members to achieve customer service and sales goals

Office Administrator - Acera insurance

(2022-11 - 2023-04)

• Managed daily office operations and administrative activities in a fast-paced environment
• Answered phone calls, responded to emails, and greeted clients professionally
• Scheduled appointments, meetings, and maintained calendars for staff and management
• Performed data entry, filing, and maintained accurate office records and documentation
• Prepared reports, invoices, spreadsheets, and correspondence using Microsoft Office
• Coordinated office supplies, inventory, and vendor communication
• Assisted with payroll, billing, and basic accounting support tasks
• Maintained confidential information and ensured organized record management
• Supported team members with administrative and customer service needs
• Improved office efficiency by organizing workflows and maintaining professional communication

Office Administrator - Desjardins insurance

(2024-03)

• Managed daily office operations and administrative activities in a fast-paced environment
• Answered phone calls, responded to emails, and greeted clients professionally
• Scheduled appointments, meetings, and maintained calendars for staff and management
• Performed data entry, filing, and maintained accurate office records and documentation
• Prepared reports, invoices, spreadsheets, and correspondence using Microsoft Office
• Coordinated office supplies, inventory, and vendor communication
• Assisted with payroll, billing, and basic accounting support tasks
• Maintained confidential information and ensured organized record management
• Supported team members with administrative and customer service needs
• Improved office efficiency by organizing workflows and maintaining professional communication

Post-secondary non-tertiary education - Academic - Galileo galilei (2012-06 - 2015-09)