Jatin Gaba

Committed professional with experience in customer service and sales in the retail industry. Skilled in upselling, cross-selling, and merchandising. Highly organized and detail-oriented with excellent communication skills.

Marketing Manager - Wheaton Hyundai (Wheaton Motors) - Nanaimo, BC

(2024-05)

• Drive brand growth by developing and executing data-led marketing strategies that expand customer reach and increase market visibility
• Optimize company web presence through continuous website updates, UX improvements, and strategic SEO enhancements.
• Lead social and digital engagement by managing content strategy, campaign planning, and audience growth across all platforms.
• Measure and improve performance using analytics-driven insights, aligning marketing outcomes with lead generation and dealership sales objectives

Store Sales Representative - Rogers (Kinetic Wireless) - Nanaimo, BC

(2024-10)

• Established strong rapport with customers to assess their needs and align them with Rogers and Fido products, including Wireless, Cable, Hi-Speed Internet, Home Phone, and Rogers Mastercard.
• Identified opportunities, anticipated customer needs, and consistently met or exceeded sales targets within a fast-paced and collaborative team environment.
• Increased sales by actively engaging with existing customers through targeted calls and texts to promote Rogers and Fido branded products.
• Represented Rogers, Fido and Chatr brands professionally in-store and at local community events to enhance brand visibility and foster customer trust.

Technology Sales Representative - Staples - Nanaimo, BC

(2024-02 - 2024-09)

• Consulted with customers to identify needs and deliver tailored technology and learning solutions that drive sales conversion
• Maintained high merchandising standards including pricing updates, signage, promotional displays, and planogram execution
• Supported cross-department operations while upholding asset protection, inventory control, and customer privacy standards
• Managed POS transactions efficiently, followed loss prevention protocols, and ensured department organization and cleanliness.

Sales & Marketing Manager - GetAWay- Desserts (Peanut Butter & Jelly Pvt Ltd) - Mumbai, India

(2022-01 - 2023-06)

• Leveraged consumer and campaign performance data to refine sales strategy, driving 20% month-over-month sales growth and optimizing digital ad effectiveness (CPC, CPV, banner & video campaigns)
• Led and enabled Area Managers with structured route planning and standardized audit/checklist frameworks, improving field execution across 150+ outlets in Delhi NCR
• Managed aggregator platform operations for 150+ partners, ensuring compliance, uptime, and consistent MoM growth
• Expanded the brand network by onboarding 25+ strategic partners, streamlining integration and scaling market presence

Marketing & Sales Executive - GetAWay- Desserts (Peanut Butter & Jelly Pvt Ltd) - Mumbai, India

(2021-06 - 2021-12)

• Staying updated with social media trends, providing content insights that boosted followers and engagement. Orchestrated collaborations, giveaways, doubling Instagram followers through strategic partnerships and giveaways.
• Actively overseeing all brand social media channels, ensuring consistent communication.
• Successfully onboarded major stores like 24Seven, Le Marche, SuperMart, expanding product reach citywide.
• Promoted from Executive to Manager in 6 months, highlighting exceptional performance and dedication.

Master of Business Administration (MBA) - MBA - Vancouver Island University (2023-09 - 2025-05)

Bachelor of Business Administration (BBA) - BBA - ICFAI Business School (IBS Hyderabad) (2018-03 - 2021-05)