Jatinder Chadha

Technical / Functional consultant with over 10 years IT management, experience combined with operations management background. Demonstrated ability to drive mission critical projects from planning stage to successful completion with vision, utilizing advanced technical and team building skills. Proven track record of leadership in strategic planning, ERP implementation, NT system administration, infrastructure, software development and end-user support.

Results-oriented and skilled in communication and staff motivation.

Team Lead - Harris Computer - Victoria, BC

(2012-08)

Implemented the CityView suite comprising of Planning, Permits, Property, Code Enforcement, Cashiering, Licensing modules, including on Portal & Mobile platforms.

• Prepare Implementation documents like scoping, requirements, process mapping and User Training Manuals.
• Remote and Onsite data collection and end user training
• Modified and created new codes using expression language.
• Integrated 3rd party solutions with CityView to the product like Hansen, Sire-Granicus, Bluebeam, ESRI Map, 3rd World Financial etc.
• Extensively worked on reporting solution using SSRS.

Implementation Consultant - Odenza Homes - Vancouver, BC

(2011-08 - 2012-08)

Implement complete BuilderTREND Software at two Locations in Vancouver.

• Prepare Implementation documents like scoping, requirements, process mapping and User Training Manuals.
• User training including Vendor training and customer training sessions
• Prepare training documents for Internal and external users.
• Gather data and configure the software.
• Go Live for two projects.

Senior Business Analyst - Rockland Systems - Victoria, BC

(2009-10 - 2011-08)

Oracle R12 E-Business Suite Implementation with modules GL/AR/AP/Purchasing/Inventory.

• Implemented GetMyTime and integrated it with Quick books for processing.
• Developed in house MIS system using QODBC for easy report reading.
• Working on Workplace technology services on the Service Management reporting.
• Responsible for developing, maintaining reports on MS Access.
• Migrating existing ACCESS reports on to SQL platform using SQL Server reporting Services.

Implementation Consultant - Agresso Corporation - Victoria, BC

(2007-07 - 2009-09)

System Study, Business Process Re-engineering with modules Finance / Logistics / Project Costing and Billing / Workflow / Agresso Reports / Agresso Accelerator.

• Super User Training
• Went to first live project (independently) within 4 weeks of joining the organization.
• Successfully signed off 5 Project modules assigned within 8 months of joining.
• Implementation experience with Canadian and US Government bodies and corporate.
• Worked with clients including LogicaCMG, Landauer, City of Ventura, City of Kelowna, City of Langley.

Tech Support Agent - NCO - Surrey, BC

(2007-01 - 2007-06)

In bound Call Center (Application Support) for Microsoft.

• Troubleshooting Application such as MSN Explorer / MSN Messenger / Outlook Express
• Successfully completed certification required to qualify for Tech Support Agent for Microsoft

Part time Consultant - ERP - So-am Boutique - Surrey, BC

(2007-01 - 2007-07)

SO-AM Boutique is a High End Fashion Store located in Surrey. Implemented ERP components.

• Employee Management which includes Attendance Software developed in Excel, Sales Tracking Software
• Barcode generation module, capable for importing Inventory received from various countries and generating Item Code, Bar Code and port entire Data into ERP Software
• Inventory Control which includes Stock Status, Stock Ledger, Inventory Value, Stock level based on Min-Max levels
• Sales Tracking system through Bar Codes, capable of generating Daily/Monthly and date range Sales reports, Sales Analysis, Sales Tax collection reports between dates
• Co-ordinating Web Site development including e-commerce features
• System requirements study and designed full implementation path, Customisation of screen and created custom reports based on user requirements using software and MS Excel using Pivot Table features

Senior Consultant - Cosmic Softech India LTD. - New Delhi, India

(2005-01 - 2006-12)

Assistant Manager - HPL Protection Technologies - New Delhi, India

(2004-01 - 2005-12)

Manager MIS - Systematics / ERP Consultancy Firm - New Delhi, India

(1998-01 - 2004-12)

Group Leader - Apex Information Services Pvt. Ltd. - New Delhi, India

(1997-01 - 1998-12)

Bachelor of Science - BSc - Amritsar, India (1992-01 - 1995-12)