Roopa Rani Raveendranatha

Salesforce Business Analyst

Talent

Mississauga, OntarioMember since February 7, 2023

Salesforce Business AnalystDiscovery workshopsStakeholder interviewsProcess mappingUser stories & acceptance criteriaBacklog grooming/prioritizationRequirements documentation (BRDs)UAT planning/executionRelease readinessChange managementTraining & enablementSales CloudService CloudLightning ExperienceReports & dashboardsSecurity model (roles/profiles/permission sets)Page layoutsRecord typesValidation rulesFlowApproval processesWorkflow optimizationData quality/governanceData LoaderJiraAsanaMS OfficeKroll RxSalesforce InboxHigh Velocity Sales

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Salesforce Business AnalystDiscovery workshopsStakeholder interviewsProcess mappingUser stories & acceptance criteria

About

Salesforce Business Analyst with a solid 6+ years' background in Business Analysis and 3+ years' experience as Salesforce Admin/ Salesforce Business Analysis. Dependable professional with self-motivated mindset and excellent Requirement Gathering, Salesforce Sales Cloud Implementations, Vendor Management and Good Client Relation abilities.

Experience

Over 6 years of Business Analysis experience & over 3 years of specialization in Salesforce Sales Cloud projects.
Salesforce Sales Cloud implementation.
Data management.
Developed POC for apps.
Vendor management.
Create & manage new enhancements using third party Salesforce apps for increasing the efficiency of the Sales Team.
Created & Maintained Reports & Dashboards for the Executive Team to keep track of & improve sales forecast & other activities.