Department Supervisor of Baby Shop - LANDMARK GROUP INTERNATIONAL LLC. - Al Khuwair, Muscat, Sultanate of Oman
(2008-12 - 2015-01)
Directly and actively responsible for managing the overall running of the all department.
- Constantly follow up the running of the entire team and sales floor by guiding against error that can lead to massive lost in profit
- Make sure that daily reports of all activity carry out by all staff is submitted to the retail manger
- Ensure the standard of cleanliness, health and safety measures accurately adhere to according to the policies established by the ministry of health and safety
- Monitor the changing trend of the international trade to ensure that a price of goods and commodities is well maintained
- Constantly follow up the sanitary workers to ensure that all displayed items for sell is always neat and clean
- Responsible for the preparing of staff schedule that has to do with organizing and distributing service
- Conduct staff meetings, monitor local competitors, and handle customer's needs
Fragrance Advisor/ Perfume Consultant - SUREWAY PROMOTIONS INC. - 2nd Floor MGB Ville, 415 Boni Ave. Mandaluyong City
(2006-09 - 2008-05)
Delivering an outstanding customer service to all customers and to use appropriate sales techniques and product to reach the sales targets.
- Accountable for area of responsibility in regards of cleanliness, stock replenishment, handling new launches, activities and promotion of products
- Focus on selling and up selling
- Demonstrate depth of knowledge of Brands and products
- Build and maintain customer relationships in order to build strong loyalty
- Address customers' queries about products, prices, availability, product uses, and services
- Advise customers on product ranges best suited to their needs
- Demonstrate usage and benefits of various brands and products
- Ensure stock replenishment at all times
- Report stocks shortages using the stock order form
- Ensure stocks receipt as per set procedures
Sales Utility Clerk - SM MART INC. - North Edsa, Quezon City
(2006-04 - 2006-08)
- Greet customers when they arrive at the store and ask if they need assistance
- Process sales transactions at the POS (point-of-sale) counter
- Suggest upsell items to customers based on the items they have chosen
- Execute special orders for items that are not in the stock or that we do not carry
- Call other stores when necessary to find items in stock
- Replace merchandise on the shelves, paying special attention to end caps
- Arrange special sale and clearance items at the front of the store for maximum visibility
- Train new sales staff as needed by management
