Jemima Jackson

Results-driven Administrative Services professional with 7+ years of experience supporting office operations, finance and accounting administration, records management, purchasing, customer service, and cross-functional teams. Strong background in financial documentation, expense tracking, supply and inventory coordination, confidential records management, report preparation, scheduling and workflow coordination, and stakeholder communication.

Experience supporting a construction and project environment, including communication with suppliers, subcontractors, clients, and project stakeholders. Highly proficient in Microsoft Office 365, accounting and financial software, document management systems, and administrative processes. Known for strong organization, accuracy, attention to detail, problem-solving, and the ability to work effectively under pressure both independently and as part of a team.

Administrative and Finance Officer - Sinop Canada

(2026-01)

• Coordinate daily administrative services and office operations, supporting efficient workflow and timely completion of administrative priorities.
• Manage financial administration, billing documentation, expense tracking, and administrative service records with a high degree of accuracy.
• Support budget administration for office operations, equipment, supplies, and purchasing activities.
• Coordinate procurement activities and maintain inventory control for office assets and supplies, helping ensure adequate stock.
• Maintain organized and confidential organizational records in accordance with company policies and regulatory requirements.
• Prepare operational reports, financial summaries, management briefs, and supporting documentation for decision-making.
• Liaise with internal stakeholders, suppliers, and customers to resolve administrative matters and support efficient service delivery.
• Support HR administration, employee documentation, onboarding, and training coordination.

Administrative Coordinator - NGJ Carpentry and Construction - Markham

(2024-10 - 2025-10)

• Supported construction project administration by maintaining project files, records, correspondence, and documentation.
• Coordinated schedules, appointments, meetings, and day-to-day administrative activities to support project and office operations.
• Prepared and maintained invoices, expense records, payment documentation, and other financial and administrative records.
• Communicated with suppliers, subcontractors, clients, and other stakeholders regarding project requirements, deliveries, documentation, and administrative matters.
• Supported purchasing activities, including obtaining supplies, coordinating orders, and tracking office and project-related expenditures.
• Assisted with payroll and employee-related administrative documentation while maintaining confidentiality and accuracy.
• Prepared project-related documents, reports, correspondence, and presentation materials for management and operational use.
• Maintained organized physical and electronic filing systems and supported document retrieval for project and administrative needs.
• Provided general office and reception support, including answering calls, responding to inquiries, scanning, filing, and coordinating incoming and outgoing documents.

Compliance and Monitoring Officer - Ghana Free Zones Authority

(2019-11 - 2024-08)

• Coordinated administrative operations supporting compliance activities for more than 100 regulated organizations.
• Directed records management processes, maintaining confidentiality, document integrity, and organized regulatory files.
• Ensured administrative documentation complied with regulatory requirements, organizational policies, and governance procedures.
• Prepared executive reports, briefing notes, presentation materials, and supporting documents for senior management committees.
• Collaborated with finance, HR, and operational departments to improve administrative effectiveness and information flow.
• Conducted compliance monitoring and maintained accurate regulatory documentation and records.
• Provided recommendations that strengthened administrative processes, controls, and operational efficiency.

Human Resource Officer - First Atlantic Bank

(2018-06 - 2019-05)

• Supported recruitment, interviewing, onboarding, and employee orientation activities.
• Coordinated employee training programs and departmental administrative activities.
• Maintained confidential HR records and personnel databases with attention to accuracy and privacy.
• Assisted with payroll administration and employee documentation.
• Supported policy implementation and compliance with organizational procedures.
• Prepared HR reports and workforce planning documentation for management.

MSc - Management Practice (Accounting Research) - York University (2025)

Bachelor of Management Studies - University of Cape Coast (2011)

Higher National Diploma - Accountancy - Takoradi Technical University (2007)