Jeremie Llanera
Baker/Team Member
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About
Reliable and adaptable professional with over 20 years of experience in retail management, customer service, and food preparation. Known for a strong work ethic, collaborative approach, and consistent ability to meet operational goals. Skilled at leading teams, managing inventory, and delivering excellent customer experiences. Quickly adapts to new environments and thrives in both team-based and independent roles.
Experience
Baker/Team Member - Tim Horton's - Saint-Georges, Quebec
(2023-09)
- Bake a variety of products and ensure quality standards
- Maintain clean production and preparation areas
- Adhere to safety and sanitation guidelines
- Collaborate with team members to ensure timely and quality service
- Monitor inventory and assists in restocking supplies
Cleaning Staff - Metal Sartigan - Saint-Georges, Quebec
(2023-09 - 2024-11)
- Performed detailed cleaning of factory, warehouse, and office spaces
- Ensured sanitation of restrooms, floors, and surfaces
Assistant Manager - Levi Strauss Asia Pacific - Singapore
(2020-06 - 2023-07)
- Led day to day operations and supported a high-performing sales team
- Managed staffing, schedules, and inventory
- Handled customer concerns with professionalism
- Reported sales metrics and monthly KPIs to upper management
- Assisted with merchandising and promotional strategies
Assistant Boutique Manager - Jaygee Enterprise Pte. Ltd - Singapore
(2017-06 - 2020-06)
Dockers
- Led day to day operations and supported a high-performing sales team
- Supervised sales associates and floor operations
- Ensured customer satisfaction through training and mentoring staff
- Managed sales targets and prepared performance reports
- Handled inventory control and store displays
Customer Service Executive - Absolute Aircon Pte. Ltd. - Singapore
(2016-12 - 2017-06)
- Managed customer inquiries via phone and email
- Coordinated schedules for technicians
- Sent quotations and provided accurate service information
- Supported sales and service departments
Brand Specialist - Jaygee Enterprise Pte. Ltd. - Singapore
(2008-12 - 2016-12)
Kidstyle
- Oversaw inventory, product displays, and replenishment
- Delivered strong customer service and sales support
- Trained new staff and supported team development
- Reported sales trends and operational updates to management
Customer Service Supervisor - SM Bicutan - Philippines
(2004-11 - 2008-07)
Cashier
- Supervised cashier operations and POS systems
- Resolved customer issues and maintained service quality
- Managed shift schedules and trained junior staff
Cashier/Service Crew - Greenwich Pizza Corporation - Philippines
(2003-05 - 2003-08)
- Supervised cashier operations and POS systems
- Resolved customer issues and maintained service quality
- Managed shift schedules and trained junior staff
Education
Associate - Computer Secretarial - UNIVERSITY OF MAKATI (2002-04 - 2004-04)