Jessmon Joshy

POS technician candidate with kitchen operations and cloud POS platform experience

Talent

Toronto, ON, CanadaMember since May 23, 2026

Kitchen printersCash drawer triggersQR-code and card payment flowsKitchen display systemsTablet and terminal setupUbuntu Linux server administrationDockernginxSSL certificatesDNSRemote diagnostics over SSHWindows install and troubleshootingLocal network and device connectivityConversational AI order takingVoice-to-text order captureAI invoice readingSales analytics and owner reporting dashboardsIssue triage and root-cause troubleshootingInstall runbooks and smoke-test checklistsService documentationMerchant onboarding and trainingCustomer-facing communication

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Kitchen printersCash drawer triggersQR-code and card payment flowsKitchen display systemsTablet and terminal setup

About

POS technician candidate who has worked both sides of the counter. Years of experience running ticket-driven kitchens in high-volume food operations, plus hands-on experience designing, deploying, and supporting a cloud restaurant POS platform end to end — receipt and kitchen printers, cash drawers, QR and card payment flows, Linux servers, networking, and AI-enhanced analytics. Comfortable diagnosing a fault on site, explaining the fix plainly to a non-technical merchant, and documenting it afterward.

Experience

Founder & Technical Lead - SmartOrdr - London, ON / Oman

(2026-03)

Designed, built, and support a cloud POS for restaurants covering order entry, kitchen display, cash drawer and receipt printing, QR payments, delivery dispatch, loyalty, inventory, and owner reporting.

Integrate and troubleshoot restaurant hardware — thermal receipt and kitchen printers over USB and network, cash drawer triggers, and QR payment flows — diagnosing real field faults such as duplicate receipts on slow printers and payment confirmations that failed to post.
Deploy and maintain the platform on Linux servers using Docker, nginx, and Redis, with SSL, backups, and remote monitoring; run upgrades and rollbacks without interrupting live service.
Built an offline, on-premise edition (Docker bundle with a Windows installer) so a location keeps taking orders when its internet drops; wrote the install guide and boot smoke-test checklist used at setup.
Integrated a payment gateway with tokenized checkout and signed webhook verification, and completed a PCI DSS SAQ A self-assessment with no outstanding blockers.
Applied AI where it genuinely helps a merchant: conversational ordering, voice order capture, automated reading of supplier invoices into the books, and sales analytics.

Kitchen Supervisor - Chef on Call - London, ON

(2022-11 - 2026-03)

Led the kitchen team through daily production, keeping output on time and accurate every shift in a high-volume operation.

Trained new staff on equipment handling, knife skills, safe lifting, hygiene, and sanitation — the same patient, step-by-step approach a merchant needs at a POS install.
Maintained inventory, FIFO stock rotation, and ordering; received deliveries and lifted, carried, and stored supplies up to 50 lbs.
Supported bookkeeping and accounts for the operation alongside kitchen duties.