Jiiny J

Dedicated and adaptable customer service professional with over 3 years of hands-on experience as a barista and extensive background in retail and store operations. Skilled in high-volume beverage preparation, customer relation, inventory management, and maintaining high hygiene standards. Proven track record of quick adaptability in fast-paced environments, combined with effective workplace communication and a strong commitment to team collaboration.

Pet Store Associate at Bichone & Bluemom Boutique (2022-03 – 2024-10)

• Assisted customers with product selection and provided general sales support
• Managed grooming appointment scheduling and daily coordination
• Helped supervise pet daycare area, including basic care and cleaning tasks
• Maintained store cleanliness and hygiene standards

Barista at Big Pound Coffee (2020-02 – 2022-01)

• Prepared coffee and beverages
• Assisted customers and handled front-of-house service
• Maintained cleanliness and organization of the cafe

Retail Associate at GS25 (Yonsei Dorm Branch) (2015-07 – 2016-03)

• handled daily transactions
• Supported inventory management and stock replenishment
• Maintained store cleanliness and organized product displays

Barista at Café Peaberry (2014-06 – 2015-07)

• Prepared coffee and beverages
• Provided customer service and handled daily cafe operations
• Supported opening and closing procedures and general maintenance

Bachelor of Arts in English – Myongji College (2014-03 – 2016-02)