Joe Chan

A collaborative leader uses innovation, best practice, motivation, reward, process improvement, project management and training strengths to meet project deliverables on time and within budget.

• Manage outside plant construction projects for the clients.
• Maintain a professional relationship with the clients, design and construction team, sub-contractors, and the management team.
• EMBA Innovation Leadership training with leadership, strategic operation, planning, and project management. 
• Foster a creative environment, dedicate the tasks to the talents, encourage decision making, recognize valuable ideas making a difference.
• Be a role model with entrepreneur spirit in challenging the status quo, improving existing, and developing new processes with the out of the box thinking to improving the customer experience. 
• Inspire team to take new responsibility, motivate SME to take on new challenges, empower SME to make decisions and reward SME with the great initiative to innovating and embracing changes.
• Hire, mentor, coach, and performance management for staff career development.
• Hands on in initial planning, planning project, execution planning, controlling and monitoring, and project closing.
• Collaborative leadership with cross functional teams in matrix environment, building dynamic team and maintaining team efficiency, performance and engagement.
• Lead the architect, vendors, and operation team to verify the proof-of-concept in a lab environment. 
• Create roadmap for the new technologies in the production environment.
• Manage capital budget for multiple projects including materials and labours. 
• Liaise with vendors for RFI, RFP, RFQ, and service contracts. 
• Deliver projects within budget, timeline and with good quality of workmanship. 
• Use of project management best practice to inspire, motivate and engage technical teams to identify and manage risks during the evaluation, testing and implementation.
• Use lobbying to assemble project team and resources, access challenges, and estimate timeline for new service and technology introduction. 
• Use of customer first feedback, incident, and problem management to drive the continuous service improvements.

• Executive Master of Business Administration, Innovation Leadership, University of Fredericton
• Bachelor of Engineering, Electronic Engineering, City University of Hong Kong