Senior AR Specialist — Billing, Collections & Asset Recovery Operations - HOLAND LEASING LTD.
(2021-03)
Full-cycle AR management for an automotive leasing portfolio, with expanded ownership of credit administration, legal asset recovery, regulatory documentation, and fleet compliance.
- Manage full-cycle billing for an automotive leasing portfolio — lease terms, amendments, renewals, and adjustments — ensuring charges are accurate and current.
- Reconcile customer balances and receipts, resolving unapplied or misapplied cash and investigating billing disputes to their root cause.
- Manage a high-volume AR aging portfolio, driving down overdue balances through consistent collection follow-up and reconciliation accuracy.
- Submit and coordinate customer credit applications with multiple lenders, ensuring accurate documentation and timely follow-up to secure financing approvals.
- Track collection activity, promises to pay, and escalation status; partner with the Controller to resolve unresolved delinquencies.
- Coordinate recovery of leased vehicles seized or impounded by police, directing licensed bailiffs and third-party enforcement agents to secure swift release and minimize storage costs.
- Verify ownership documentation and ensure all recovery actions comply with provincial statutes and civil enforcement regulations, liaising directly with police departments, court officials, and legal counsel.
- Oversee translation and standardization of legal contracts, lease agreements, and affidavits for multilingual and international stakeholders.
- Perform lease abstraction — extracting and translating key data from multilingual agreements for executive review; design and maintain standardized templates to improve efficiency and meet regulatory standards.
- Manage end-to-end processing of traffic, parking, and camera-based violations on leased vehicles, identifying responsible drivers and transferring liability or payment promptly to avoid penalties.
- Liaise with municipal authorities and fleet services to monitor and track payment status of outstanding contraventions.
- Support month-end close through account cleanup and reconciled balances; prepare reports on delinquency, payment trends, and aging.
Operations & Administrative Coordinator - ULTIMATE TECHNOGRAPHICS
(2019-11 - 2020-10)
- Managed end-to-end order processing — from PO receipt to software license activation — across HP, Xerox, and Ricoh OEM divisions.
- Owned the full AR cycle: invoicing (QuickBooks / TUNGSTEN), payment processing (PayPal, Moneris, wire transfers), collections follow-up, and bank deposits.
- Maintained Vtiger CRM — updated client records, merged duplicates, and generated reports to keep leads and opportunities accurate.
- Tracked HP/Xerox referral commissions end-to-end, from PO submission through invoice generation and contract pricing.
- Managed AP (vendor invoice entry, payment scheduling, wire transfers, reconciliations, VAT filing) alongside software installs, tradeshow logistics, and first-line technical support.
Accounts Receivable Manager → Order & Billing Coordinator - ARGON 18 INC.
(2016-03 - 2019)
- Managed full-cycle AR: credit evaluation (EDC/Atradius), account creation, collections, and payment agreement monitoring.
- Maintained account control through detailed aging reports and financial analysis; prepared daily bank deposits and authorized orders.
- Entered and managed export billing in ERP (Fidelio); verified client data integrity and confirmed shipping instructions.
- Followed up on delayed orders and backorders, supporting logistics improvements and warranty claims.
Office Manager / Administrative Assistant - GROUPE MONTOR CAPITAL INC.
(2014-11 - 2015-06)
- Managed bookkeeping (QuickBooks), billing, client accounts, and office administration for a financial services firm.
- Coordinated meetings, travel, supplies, and administrative correspondence.
Administration & Procurement Coordinator - L'INSTITUT DE L'ŒIL DE MONTRÉAL
(2012-01 - 2014-11)
- Managed the full procurement cycle: requisitions, vendor negotiation, inventory tracking, and stock reconciliation.
- Handled invoicing, AP matching, and expense reimbursement coordination in support of management operations.
Project Coordinator - Kaba Ilco
(2011 - 2011)
Contract position
Administrative Assistant - Hautech Sécurité
(2011 - 2011)
Contract position
Receptionist / Admin Assistant - Résidences Allegro
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IT Clerk / Administrative Support - Syntax Systems
(2007 - 2010)
Receptionist / Admin / Trainer - Nygård International
(2006 - 2007)
Medical Receptionist - Clarke Radiologie
(2004 - 2005)
Promotional Coordinator - Wireless Zone (Rogers)
(2003 - 2004)
Dental Receptionist - Dr. Harvey Hirsh D.D.S
(2002 - 2004)
