Josephine Ozoya

Results-driven risk management professional with extensive experience in legal services and healthcare operations. Demonstrated success in identifying risks, improving operational processes, and supporting strategic decision-making in high-pressure, regulated environments.

Administrative Coordinator - Sheffield Teaching Hospitals NHS Foundation Trust

(2023-04)

Provide high-level administrative coordination support to the Acute Urology team, ensuring timely delivery of clinical and service priorities.

• Contribute to planning by coordinating diaries, booking meetings, preparing agendas, documenting action plans, and ensuring follow-up on key deliverables.
• Monitor patient pathways and waiting list data to identify trends or bottlenecks, contributing insights to inform service improvement initiatives.
• Liaise with clinicians, service managers, and multidisciplinary teams to gather information, support implementation of changes, and ensure efficient patient flow.
• Maintain accurate electronic records, ensuring data quality and confidentiality in line with NHS standards and information governance requirements.
• Utilise systems such as ESR, e-Referral Service, and patient administration systems to support operational delivery and project tracking.

Legal Services / Compliance Manager - National Oil Spill Detection and Response Agency (NOSDRA)

(2014-08 - 2021-12)

Led compliance-focused projects on regulatory data, corporate records, and statutory reporting within a highly regulated environment. Managed end-to-end project lifecycles (initiation–closure) using structured methodologies, developing WBS, timelines, and control frameworks to track delivery.

• Oversaw legal entity records, stakeholder ownership structures, and compliance datasets, ensuring accuracy through validation, reconciliation, and audit checks. Strengthened data governance by introducing standardised documentation, control logs, and central repositories—improving audit readiness and reducing reporting errors.
• Implemented change control and risk management processes, proactively identifying compliance risks and coordinating cross-functional teams to resolve issues. For example, introduced a compliance tracking dashboard that improved reporting turnaround time and enhanced visibility for senior leadership.
• Planned and allocated resources across compliance initiatives, aligning staffing with project priorities and regulatory deadlines. Drove continuous process improvements by streamlining workflows, introducing checklists, and improving documentation standards—resulting in more efficient regulatory submissions and stronger governance outcomes.
• Contributed to the development and updating of NOSDRA's public communication platforms, including website content and policy briefs, to enhance transparency and community awareness.
• Delivered other strategic responsibilities as required, including representing the agency at inter-agency forums, policy reviews, and legislative hearings.

MSc. - International Business Management - Sheffield Hallam University (2023)

LL.B - Bachelor of Law - University of Jos (2011)