Joshua Fabillar

Results-driven Site Reliability Engineer (SRE) and DevOps Specialist with 10+ years of experience in cloud infrastructure management, CI/CD automation, and full-stack development. Skilled in optimizing system reliability, migrating legacy systems to AWS and Azure, and enforcing secure release management practices. Adept at bridging development and operations teams to deliver scalable, compliant, and high-performing cloud environments.

Sr. Service Delivery Analyst (SRE / DevOps) at FIS Global (2024-01 – Present)

• Championed automation initiatives to streamline hybrid cloud operations and eliminate manual overhead.
• Managed complex incident ticketing workflows, ensuring timely resolution aligned with SLA targets.
• Served as primary escalation POC for enterprise clients, maintaining operational continuity during critical incidents.
• Led vulnerability assessments and implemented risk mitigation strategies across mission-critical applications.
• Managed client-specific Terraform configurations within standardized AWS templates, implementing infrastructure changes through GitHub pull requests, Terraform Cloud planning, Sentinel policy validation, and controlled production deployments.
• Maintained Terraform configurations for environment enhancements including disaster recovery enablement (DRE), capacity scaling, networking updates, workspace modifications, and platform configuration changes.
• Provided advanced server support across AWS, Azure, private-hosted, and containerized platforms (EKS/AKS).
• Conducted environment reviews for P1 incidents using Grafana, CloudWatch, and Azure Monitor to analyze resource constraints.
• Oversaw certificate lifecycle management to ensure secure data communications and compliance with corporate standards.
• Worked with REST APIs and OAuth authentication to validate client integrations, configure service accounts, verify connectivity, and support successful handoff of integration testing to implementation and project teams.

DevOps Engineer at Accenture (2019-01 – 2024-12)

• Automated AWS resource provisioning using Atlassian Bamboo Agents to accelerate deployment pipelines.
• Served as Release Manager, executing multi-stack deployment plans and communicating risks to stakeholders.
• Engineered secure MFT pipelines bridging on-premises legacy systems with AWS Cloud architectures.
• Refactored Bash scripts and stored procedures to optimize cloud migration performance.
• Protected non-production environments through PII data masking using Delphix.
• Managed cryptographic key configurations and certificate deployments via Venafi.
• Conducted hygiene audits to decommission legacy applications, reducing operational costs.

Sr. Analytics Technology Engineer at Concentrix (2016-01 – 2018-12)

• Developed responsive web architectures using MEAN.io, Socket.io, Jenkins, and AWS resources.
• Integrated Jenkins CI/CD pipelines for automated code compilation, testing, and deployment.
• Built interactive dashboards using Python visualization libraries (Matplotlib, Seaborn, Plotly).

Sr. Full Stack Web Developer at Softec (2013-01 – 2016-12)

• Architected real-time Sportsbook web applications using PHP CodeIgniter MVC and Linux CentOS hosting.
• Developed RESTful APIs with Express.js and integrated dynamic pricing via Socket.io channels.

Bachelor of Science in Computer Science – ICCT Colleges (2008-01 – 2012-12)