Justin Hamm
IT Support Technician
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About
Analytical IT specialist with technical problem solving experience. Looking to grow my skills and work among knowledgeable IT professionals
Experience
IT Support Technician at Okanagan College (2024-06 – Present)
Utilised troubleshooting skills to solve a wide range of problems ranging from Networking issues to Hardware repair
- Computer repair & troubleshooting (Mac & Windows)
- 365 Application Training & daily use
- Salesforce ticketing system
- Documentation and project coordination for site transitions
IT Repair Technician (Apple & Windows) at Mission Group (2021-03 – 2024-06)
Worked together with a team of technicians to meet and exceed target profits. Problem solving and troubleshooting experience. Specialize in data management, disaster recovery, and backups.
- Problem solving and troubleshooting
- Data management specialization
- Disaster recovery and backups
Contract Photography - Film Photographer at Self-employed (2021-12 – Present)
Wedding, portrait, and family photography. Photo & video editing. Following client instruction and preferences.
- Wedding, portrait, and family photography
- Photo & video editing (Premier Pro & Final Cut)
- Following client instruction and preferences
Education
Diploma in Infrastructure & Computing Technologies – Okanagan College (2022-09 – 2024-04)
Certificate in Architectural Drafting – University of the Fraser Valley (2016-09 – 2017-06)
1st Year in Automotive Technician – Okanagan College (2015-01 – 2015-08)
