Karam Douar

Supervisor with more than 10 years of experience leading frontline teams, planning work, and monitoring daily operations. Accustomed to assigning tasks, enforcing standards and procedures, managing equipment and inventory, and making quick decisions in the field, including in unexpected situations. Holds a DEP in Assembly and Welding. Seeks to put this leadership and service-oriented approach to work for the citizens of the City of Montréal.

Branch Manager - Habaneros Grill

(2024)

• Lead all daily branch operations and implement strategies to achieve objectives.
• Supervise, train, and coach staff; plan and adjust schedules according to operational needs.
• Monitor inventory and supplies; strictly enforce hygiene and sanitation standards.

Department Manager - Provigo

(2022 - 2024)

• Manage stock levels, orders, and inventory to optimize sales and limit losses.
• Prepare department schedules and assign work among team members.
• Ensure compliance with food safety and hygiene standards; maintain a high level of customer satisfaction.

Assistant Manager - Amerispa

(2016 - 2022)

• Oversee operations and coordinate the team's daily work.
• Manage the center independently in the manager's absence: make decisions, handle unexpected events, and respond to crisis situations.
• Attend to the technical maintenance of equipment and machinery and diligently follow up on internal procedures.
• Manage relationships with high-end clientele.

Manager - Tim Hortons

(2014 - 2016)

• Coordinate operations and train teams.
• Develop operational standards and promote employee well-being.

DEP - Assembly and Welding - Institut Aviron, Montréal (Québec) (2014 - 2015)