Karan

Dynamic marketing professional with experience at Mobile Shop, skilled in social media marketing and customer relationship management. Proven track record of increasing engagement and generating sales leads through targeted campaigns. Adept at collaborating with teams to enhance brand awareness and optimize marketing strategies, while fostering strong customer relationships.

Sales and Marketing Intern - Mobile Shop - India

(2025-10 - 2026-03)

• Supported development of marketing materials for promotional campaigns.
• Assisted in conducting market research to identify new customer segments.
• Contributed to social media management, increasing engagement on multiple platforms.
• Coordinated logistics for in-store events and promotions to enhance customer experience.
• Demonstrated willingness and interest in learning new tasks and skills.
• Supported sales and marketing teams in creation and implementation of marketing campaigns.
• Established lasting customer relationships using active listening and problem-solving skills.
• Supported the development of sales presentations and materials that effectively communicated product benefits to prospective clients.
• Increased sales leads by developing and implementing targeted marketing campaigns.

Retail Sales Associate - Punjabi Virsa Boutique - Edmonton

(2025-05 - 2025-08)

• Welcoming customers with a friendly demeanor, offering product information, and assisting them in finding items.
• Understanding and promoting current sales, promotions, and loyalty programs to enhance the customer experience and drive sales.
• Maintaining a clean, organized, and visually appealing sales floor, including restocking shelves, arranging displays, and ensuring product areas meet merchandising standards.
• Answering customer inquiries regarding products, store policies, and services, providing knowledgeable and helpful responses to enhance satisfaction.

Retail Associate - Walking on a Cloud - Brampton, ON

(2024-12 - 2025-03)

• Assisted customers with product selection and inquiries, enhancing overall shopping experience.
• Operated point-of-sale system efficiently, ensuring accurate transactions and minimizing errors.
• Maintained store presentation by organizing merchandise displays and ensuring cleanliness.
• Supported inventory management through stock replenishment and monitoring of product availability.
• Implemented promotional displays to highlight seasonal products, driving increased foot traffic.
• Resolved customer complaints promptly, contributing to positive brand reputation and loyalty.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.

Retail Sales Associate - Benefits of Beauty - Brampton, ON

(2024-04 - 2024-10)

• Assisted customers with product selection, enhancing shopping experience and satisfaction.
• Managed inventory levels, ensuring stock availability for high-demand products.
• Operated point-of-sale systems efficiently, processing transactions accurately and swiftly.
• Collaborated with team members to maintain an organized and visually appealing sales floor.
• Educated customers on product benefits, promoting brand loyalty and repeat business.
• Handled customer inquiries and resolved issues promptly, improving service quality.
• Participated in promotional events and initiatives to drive sales growth within store.
• Helped customers complete purchases, locate items, and join reward programs.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Team Leader - SUBWAY®Restaurants - Brampton, ON

(2023-04 - 2024-02)

• Supervised daily operations to ensure quality service and food safety compliance.
• Trained and mentored team members on customer service techniques and operational standards.
• Implemented inventory management practices to minimize waste and optimize stock levels.
• Coordinated staff schedules to enhance productivity during peak hours.
• Monitored employee performance, providing feedback to support professional growth and development.
• Assisted in recruitment to build team of top performers.
• Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.

Diploma - Business Management in Human Resource - Lambton, Toronto, ON (2022-08)

Master of Commerce - Finance - Guru Nanak Dev University (2019-05)

Bachelor of Commerce - Finance - Guru Nanak Dev University, Amritsar (2017-05)