Karel Panganiban
Bank Customer Service Representative
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About
Adaptable professional with over 16 years of experience as a Marketing Assistant in a fast-paced customer service roles. Skilled in managing schedules and enhancing customer experience. Seeking a part-time customer service representative position to support my Master’s program at Algoma University.
As a bank customer service employee, I deliver front line customer service across multiple branch locations and provide service support to clients, either in person or over the phone. I also helped customers with inquiries and concerns in a timely and courteous manner.
Experience
Company Name: BDO Unibank, Inc.
Position Title
Marketing Assistant ( July 2012- January 2025)
Client Service Associate ( July 2009- July 2012)
Education
Bachelor of Science in Commerce- Banking and Finance (2004-2008). University of San-Jose Recoletos Cebu, Philippines
