Timothy Mabel
Business Owner | Account Manager
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About
Accomplished professional and leader with experience in driving operational excellence and strategic growth. Demonstrated success in fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Recognized for adaptability, effective communication, and strong decision-making abilities
Experience
EDGE KITCHENS INC./EDGE RENOVATIONS INC.
Owner
September 2017 to Present
- Define target markets, growth strategy, short-term and long-term forecasting, and competitive positioning within the local renovation market
- Expanded operations in 2021 to include custom full-service interior renovations ranging from $25,000 up to $300,000 per project.
- Lead all aspects of planning, delivery, and execution of residential renovations ranging from single room to entire home remodels
- Manage day-to-day operations, including project management, resource coordination, and site management
- Hire, train, and supervise internal staff and subcontracts; maintain high standards of craftsmanship, safety, and professional conduct
CONTROL GAP INC.
General Manager, Security, Risk and PCI Compliance
March 2015 to August 2017
- Overseeing $5+MM in sales annually through effective planning, forecasting, budgeting, and strong alliance with key national accounts
- Developing annual service and budgetary forecasts (ranging from $4,000 up to $400,000) per client for all professional services based on both short-term and long-term organizational goals
- Work collaboratively with all cross-functional teams, including marketing, operations, finance, and service delivery to maximize growth within the Canadian market
- Responsible for overseeing, managing, and approving all company responses to service-specific tender requests (i.e., RFQ, RFP, RFI, LVQ, etc.)
- Reconcile service delivery with terms of the master service agreement and/or contract for all professional services.
- Participate in the development, implementation, and regular review of policies and procedures
CONTROL GAP INC.
Business Analyst/Account Manager, Security, Risk and PCI Compliance
August 2011 to February 2015
- Accountable for overseeing all accounts, proposals/statements of work, renewals, and inquiries
- Manage service-related requests from a variety of clients including small to medium businesses, national chains, provincial governments, and ministries
- Responsible for preparing all Statements of Work and proposal responses and reviewing all contractual agreements (i.e., Service Level Agreements, Master Service Agreements, etc.) for senior management approval and sign-off
- Technical writing and documentation development, including internal templates and customer-facing documents
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Manage self-directed compliance services for small to medium Merchants and Service Providers
Education
BACHELOR OF ARTS HONOURS (CRIMINOLOGY AND CRIMINAL JUSTICE)
Carleton University, January 2003 - April 2007
Major in Law, Minor in Psychology
