Karla Saldana
Guest Experience Representative
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About
Outgoing and highly motivated with strong communication skills. Known for staying calm under pressure, resolving issues efficiently, and building strong relationships with guests and team members. Reliable, adaptable, and able to maintain professionalism in fast paced environments.
Experience
Guest Experience Representative - American Dream Mall
(2026-03)
Provided exceptional customer service across multiple high-traffic attractions including admissions for Nickelodeon Universe, Dream works Waterpark, and The Rink while assisting guests with ticketing, check-ins, equipment distribution, stocking private guest rooms, and issue resolution during rush hours. Supported retail operations by handling transactions, operating cash register and processed transactions accurately, restocking merchandise, and maintaining organized displays while developing strong communication, multitasking, problem-solving, and teamwork skills through daily interaction with large crowds and diverse guests.
Education
Belleville High School (2024 - 2028) Belleville, NJ
