Kat Antonio

I am a digital marketing professional with over 7 years of experience in social media management, reputation management, and content marketing.

I also have over 15 years of experience in customer success in the SaaS industry.

• 7+ years of experience in digital marketing – including social media management, ecommerce, marketing automation, web analytics, SEO, and inbound marketing, with a proven track record in growing businesses and ensuring high customer engagement.
• 15 years of experience in Customer Success & Account Management in the B2B SaaS industry, with a proven track record of building and leading high-performing teams.
• Strong expertise in revenue operations, driving revenue growth, and optimizing sales and customer success processes.
• Proficient in most CRM systems (Salesforce, Zendesk, HubSpot, Intercom) and data analytics tools (Tableau, Google Analytics) to gather insights and make data-driven decisions to improve overall performance.
• Proficient in most digital marketing tools such as Google Analytics, Moz, Screaming Frog, Semrush, Ahrefs, Canva, and a variety of social media management tools such as Buffer, Hootsuite, Sendible, and Planoly.
• Salesforce Certified Administrator and Hubspot Revenue Operations Certified
• Skilled in cross-functional collaboration, aligning sales, marketing, and customer success teams to achieve business objectives.

I am currently taking Business Administration major in Management at the Southern Alberta Institute of Technology