Highly motivated and team focused professional with a strong work ethic molded through 10 years of customer service and communication experience. Strong problem-solving skills, with expertise in interpersonal relations and first contact resolution.
Experience
Assisted customers with wants and needs.
Managing any errors in shipment(s).
Manager fitting room.
Managed all visual standards and guidelines.
Monitored the store inventory received and inventory that was sent to other locations.
Responsible for counting tills at the end of the day.
Managed daily shipment.
Ensured orders & shipment invoice matched & is carefully analyzed.
Shipping stations are organized & are fully stocked with the necessary materials needed.
Assisted the retail store manager in planning and implementing strategies to attract customers* Tracked the progress of weekly, monthly, quarterly objectives while continuing to motivate staff to perform their best in ensuring we hit store revenue targets.
Communicated with clients while discovering their needs in addition to handling any client complaints* Coached and supported new and existing sales associates.
Created reports to analyze and interpret retail data such as but not limited to revenue, expenses and competition.
Completes Weekly reports & metrics that are requested.
