Keisha Ferdinand

Designed, implemented, and evaluated programs and workshops to meet client needs and practice goals Built community partnerships, created mental health resources, and supported strategic planning to strengthen services

Program Manager - Shannyah Christian Psychotherapy & Consulting

(2025-09)

• Designed, implemented, and evaluated programs and workshops to meet client needs and practice goals
• Built community partnerships, created mental health resources, and supported strategic planning to strengthen services

Program Manager - Four Brown Girls / & Co. Agency

(2024-05)

• Coordinate complex program logistics, including scheduling, documentation, and communication across internal teams, partners, and speakers
• Manage detailed workback schedules, track deliverables, and maintain organized project documentation using digital management systems
• Oversee operational planning for events and programs, ensuring timelines, logistics, and resources are effectively coordinated
• Lead onsite logistics including vendor coordination, speaker scheduling, and operational troubleshooting
• Collect program feedback, track key outcomes, and contribute to evaluation reports to improve future programming

Volunteer Coordinator (Contract) - Ottawa Black Mental Health Coalition

(2025-05 - 2025-10)

• Coordinated volunteer scheduling and task assignments to ensure smooth operations across event stations and service areas
• Maintained consistent communication with volunteers to share schedules, expectations, and updates
• Supported event logistics and team coordination for community mental health initiatives

Senior Youth Worker (Leadership) - BGC (Boys and Girls Club) Ottawa

(2023-11 - 2025-06)

• Developed and facilitated the Leaders 4 Life program for high school students across four club locations
• Led structured workshops and group discussions focused on leadership, personal development, and social awareness
• Provided mentorship and guidance to youth, supporting their social and emotional development
• Coordinated program schedules, activities, and resources across multiple program sites

Intermediate Youth Worker - BGC (Boys and Girls Club) Ottawa

(2023-03 - 2023-11)

• Organized and facilitated structured recreational and educational activities for children ages 6–12
• Maintained supportive relationships with youth while ensuring program structure and safety
• Assisted with program planning, activity coordination, and participant supervision

Youth Advisory Committee Member (Contract) - Youth-4-Youth Quebec

(2022-06 - 2022-12)

• Organized peer-led mental health discussion groups for youth
• Helped facilitate peer support sessions and promote open conversations around mental health
• Developed a resource guide outlining accessible mental health services for youth in the Montreal region

Administrative Assistant (Freelance) - Dr. Emery Psychology

(2022-02 - 2022-03)

• Digitized and organized client information forms to improve record accessibility and administrative efficiency
• Assisted with administrative organization of client documentation within a psychology practice

Volunteer Crisis Responder - Kids Help Phone

(2025-08)

Responded to texts from individuals dealing with a variety of mental health concerns and seeking support

• Assisted in identifying and articulating texters' emotions
• Discussed and explored coping strategies tailored to individual needs and collaboratively developed safety plans when required

Volunteer Peer Supporter - CUSA Wellness Centre

(2024-01 - 2025-04)

• Offered empathetic peer support through active listening to university students
• Referred students to appropriate on- and off-campus mental health resources

Bachelor of Arts Honours - Psychology - Carleton University (2022-09 - 2026-06)

Honours - Social Science with Psychology - John Abbott College (2022)