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Kejd Selenica

Kejd Selenica

Claims Specialist

Talent
TorontoMember since October 28, 2026
CLPSSAccident Benefits ClaimsCustomer Service
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CLPSSAccident Benefits ClaimsCustomer Service

About

Detail-oriented professional with 3+ years of experience in insurance underwriting support, specializing in Ontario Automobile risks. Possesses a strong understanding of claims handling, risk assessment, and regulatory compliance, complemented by a CIP designation. Proven ability to manage high-volume renewals, conduct thorough risk reviews, and provide exceptional customer service.

Eager to leverage expertise in accident benefits claims to deliver end-to-end service and contribute to Zurich Insurance's growth.

Experience

Underwriting Assistant – MPA Auto Team (Public Entities) - Intact Insurance

(2025-06)

  • Support underwriting decisions for Fleet, IRCA, and Garage risks, reviewing driver approvals and material risk changes.
  • Apply underwriting guidelines to assess exposures and calculate accurate additional and return premiums.
  • Proactively manage endorsement backlog to maintain service standards and broker responsiveness.
  • Communicate underwriting requirements, approvals, and conditions clearly to brokers.
  • Contribute to portfolio stability by identifying files requiring escalation or additional review.

Underwriting Assistant – Specialty Lines - Intact Insurance

(2024-12 - 2025-07)

  • Conducted manual renewal risk reviews and rating analysis within CLPSS.
  • Flagged complex or adverse risks for underwriter review based on loss history and exposure changes.
  • Ensured data integrity between systems while maintaining compliance with underwriting standards.

Underwriting Assistant – Personal Lines - Intact Insurance

(2021-12 - 2024-12)

  • Managed high-volume renewals and endorsements, including non-standard automobile risks.
  • Applied underwriting judgment to identify eligibility concerns and coverage gaps.
  • Trained and mentored new hires, strengthening team technical knowledge and workflow efficiency.

Education

Bachelor of Business Administration - University of Tirana

Skills

Claims Specialist

Reviews

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