Kejd Selenica
Claims Specialist
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About
Detail-oriented professional with 3+ years of experience in insurance underwriting support, specializing in Ontario Automobile risks. Possesses a strong understanding of claims handling, risk assessment, and regulatory compliance, complemented by a CIP designation. Proven ability to manage high-volume renewals, conduct thorough risk reviews, and provide exceptional customer service.
Eager to leverage expertise in accident benefits claims to deliver end-to-end service and contribute to Zurich Insurance's growth.
Experience
Underwriting Assistant – MPA Auto Team (Public Entities) - Intact Insurance
(2025-06)
- Support underwriting decisions for Fleet, IRCA, and Garage risks, reviewing driver approvals and material risk changes.
- Apply underwriting guidelines to assess exposures and calculate accurate additional and return premiums.
- Proactively manage endorsement backlog to maintain service standards and broker responsiveness.
- Communicate underwriting requirements, approvals, and conditions clearly to brokers.
- Contribute to portfolio stability by identifying files requiring escalation or additional review.
Underwriting Assistant – Specialty Lines - Intact Insurance
(2024-12 - 2025-07)
- Conducted manual renewal risk reviews and rating analysis within CLPSS.
- Flagged complex or adverse risks for underwriter review based on loss history and exposure changes.
- Ensured data integrity between systems while maintaining compliance with underwriting standards.
Underwriting Assistant – Personal Lines - Intact Insurance
(2021-12 - 2024-12)
- Managed high-volume renewals and endorsements, including non-standard automobile risks.
- Applied underwriting judgment to identify eligibility concerns and coverage gaps.
- Trained and mentored new hires, strengthening team technical knowledge and workflow efficiency.
Education
Bachelor of Business Administration - University of Tirana
