Rania Tb
Administrative and Claims Specialist
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About
Administrative and Claims Specialist with over six years of experience. I manage workplace injury claims, organize office workflows, and use Excel to track key data. I focus on making processes smoother and supporting teams to deliver better service to clients.
Experience
Workers' Compensation and Occupational disease manager at Sanlam insurance (2018-10 – 2023-07)
- Processed and settled claims for daily benefits, medical, funeral, pharmaceutical, and transportation expenses.
- Managed invoices for providers and medical experts, reducing payment delays.
- Handled pre-approval agreements and verified claim reserves.
- Negotiated settlements directly and through lawyers to resolve cases.
- Tracked and updated claims using Excel dashboards to improve efficiency.
Alternative network manager at Sanlam insurance (2017-05 – 2018-07)
- Organized interviews and managed applications for 50+ prospective agents/month.
- Ensured adherence to corporate branding and agency standards.
- Acted as a liaison between HR and internal teams, streamlining recruitment workflows.
Education
Childcare assistant certificate in Childcare assistant training program – MAGMA (Multicultural Association of the Greater Moncton Area) (2025-05)
Bachelor's degree in Economics & management – Hassan II University (2016-06)
High school diploma in Life & earth sciences – Lycée imam el boukhari (2012-06)
