Director Partner Management| United Cloud Chestermere
Feb 2024 – May 2024
- Enable channel partners to achieve business goals through strategic support and guidance.
- Provide comprehensive training programs to equip partners with necessary knowledge, information, and tools for success.
- Liaise with projects to ensure smooth deployment for end users.
- Organize daily reviews and challenges meetings using Teams.
- Maintain up-to-date client information records on the CRM software.
- Conduct quarterly performance reviews with partners to analyze progress and identify areas for improvement.
Supply Chain Manager | D-Hap Integrated Services Limited (Ethanol Production & Distribution)
Feb 2019 – Feb 2024
- Oversaw the entire supply chain process, from sourcing of raw materials, production to the delivery to end users.
- Approved RFQ’s, purchasing orders and vendor payment requests. Made sure raw materials and parts are delivered on time.
- Ensure daily and monthly inventory counts are made.
- Coordinated the activities of the logistics department, planned routes and managed logistics service providers to minimize cost and improve reliability.
- Collaborated with both local communities and government agencies to secure sustainable sourcing of raw materials needed for round-the-clock production which led to an increasing in capacity utilization by 30%.
- Directed a waste management project, resulting in a reduction in the environmental impact caused by the factory.
- Led a product diversification initiative by introducing two new offerings, whiskey and gin, utilizing ethanol produced in our production process. This strategic move resulted in a 5% increase in revenue.,
- Utilized data analytics to identify trends, opportunities, create forecasts and identify areas for improvement.
- Introduced open communication channels and customer complaint tracking for enhanced transparency and efficiency.
- Achieved 12% reduction in operational costs under leadership.
Operations and Procurement Manager | Dezern NG Limited (Alkyd Resin Production)
Jan 2017 – Feb 2019
- Conducted vendor evaluations and price negotiations.
- Issued RFQs and purchasing orders.
- Monitored order fulfillment and ensured delivery.
- Ensured compliance with procurement policies and procedures set by the company.
- Streamlined operations, resulting in 10% increase in productivity and 9% reduction in lead times.
- Implemented preventative maintenance tasks, reducing equipment downtime by 13%.
- Developed rigorous quality control process, increasing customer satisfaction by 20%.
- Introduced customer complaint tracking and lean methodology for process improvement.
- Led establishment of downstream paint manufacturing plant, Legacy Paints Limited.
- Improved customer satisfaction rate by 20% and gained 10% market share.
Head of Projects & Business Development | OxTech Systems Limited
Mar 2015 – Jan 2017
Project Management Role:
- Led the implementation and integration of ERP solutions and payroll solution.
- Collaborated with clients to understand their business objectives and developed project requirements.
- Identified key success criteria for project delivery.
- Translated client requirements, into actionable plans and defined project scope, schedule and budget
Business Development Role:
- Provided attentive customer service, prepared price quotations, and managed client payments.
- Conducted client prospecting initiatives, developed new business relationships, and participated in awareness campaigns.
- Maintained meticulous records and facilitated organized administrative operations.
