Kenold Dange
Services Promotion Agent
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About
Experience working with diverse clienteles: children, young offenders, families, elderly individuals, etc. Writing evaluation reports. Psychosocial follow-up and referral to services. Knowledge in developing communication tools.
Experience in customer service. Strong interest in research and internal communication planning. Analytical mindset, ability to synthesize information, and professional rigor.
Experience
Services Promotion Agent - CIUSSS du Nord de l'île de Montréal - Montréal
(2024-01)
- Promotion of services offered by CLSCs and PSLs
- Promotion of prevention and health promotion campaigns
- Participation in neighborhood roundtable meetings
- Meeting and discussing with community organizations on certain issues
- Support for vulnerable individuals
- Referral to community resources as needed
Security Guard at Royal Victoria Hospital - GardaWorld - Montréal
(2023-01 - 2023-12)
- Camera surveillance
- Customer service
- Patrol
- Report writing
Technical Assistant - Centre de santé de l'Université de Montréal - Montréal
(2021-01 - 2022-12)
- Welcomes patients and verifies their identity
- Guides and assists patients in positioning themselves correctly
- Preparation and cleaning of consultation rooms when necessary
- Performs certain administrative tasks related to customer service
Intervention Agent at the Sanitary Brigade - Université de Montréal - Montréal
(2021-01 - 2021-12)
- Meeting with individuals who do not comply with health regulations on campus
- Reporting non-compliant individuals to university security
- Producing intervention reports
Peer Support Worker in the Mental Health Program - Université de Montréal - Montréal
(2021-01 - 2021-12)
- Reception and active listening for students in the communication department
- Needs assessment
- Referral to specialized resources
Community Outreach Worker - Lephare enfant - Montréal
(2021-01 - 2021-12)
- Building meaningful relationships with youth
- Intervention with youth experiencing various issues
- Active listening
- Referrals to specialized resources
- Performing clerical tasks (logbook, reports, etc.)
Administrative Assistant - Vision Citadelle
(2015-01 - 2017-12)
- Answering phone calls
- Processing mail
- Managing the internal client database
- Filing documents
- Writing reports
Intervention Worker (Volunteer) - Petit train d'espoir - Montréal
(2016-01 - 2017-12)
- Supporting children with intellectual disabilities
- Organizing indoor and outdoor activities
- Supervision to ensure the safety of children
Social Worker - Fondation « Zanmi Timoun » - Port-au-Prince, Haïti
(2013-01 - 2014-12)
- Preparing case files for children of the Foundation
- Assessing children's needs
- Psychosocial support for children incarcerated in prisons in Port-au-Prince
- Supporting parents through the release process
- Writing reports on the living conditions of detained children
- Participating in the reintegration of these children into their biological families
Education
Master's Degree - Health Services Administration - Université de Montréal (2024-01)
Bachelor's Degree - Communication Sciences - Université de Montréal (2020-01 - 2023-12)
Certificate - Community Action - Université de Montréal (2019-01 - 2020-12)
Bachelor's Degree - Social Work - Université d'État d'Haïti (2008-01 - 2012-12)
