Kett Pho
Customer Care Specialist
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About
I have spent over 15 years in customer facing roles, consistently evolving and working with various demographics from children in high energy environments, to business professionals in the construction industry. I have a passion for fitness and nutrition to the point where I pursued certifications in both. I currently still freelance as a personal trainer where I get the opportunity to work with older women looking to lead healthier lives.
I also enjoy modifying and competing in car competitions, where I get to learn from and meet many different kinds of people in the industry.
Experience
Strategic and highly organized professional with over 10 years of experience in customer service, sales and project coordination. Proven success in driving revenue growth, exceeding sales targets by 20-30% and fostering strong client relationships. Highly proficient in administrative tasks, order management and leveraging CRM tools like Salesforce to ensure operational accuracy and support sales teams.
Education
International Sport Science Association
2025 - Certified Personal Trainer
2025 - Nutritionist St. John Ambulance
2025 - CPR Level A - AED
