Customer service specialist
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My name is Kirandeep Kaur. Throughout my career, I have developed a variety of transferable skills and experience that I believe will enable me to excel role as customer service specialist. I am a highly positive and effective employee who thrives in customer-focused environments. I have a proven track record of delivering passionate customer service, being an excellent communicator, and being adaptable when under pressure.
Customer Support Specialist - Xplornet
Address customer service inquiries in a timely and accurate manner.
Providing high quality customer service within quality guidelines.
Handle 50+ customer interactions per day, giving detailed, personalized, friendly and polite service to ensure customer retention and satisfaction.
Documenting trouble tickets and issues on customer accounts.
Maintaining service levels and achieving performance goals and objectives.
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