Customer service Manager
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Run daily floor operations and direct warehouse team to ensure execution of the defined Distribution center (DC) targets.
Identified and implemented system and process improvements to enable overall business process improvement.
Actively participated in and drive continuous improvement activities and initiatives.
Planned and organized weekly overtime requirements to ensure production is successful.
Supported engineering and manufacturing during new program launches.
Met regularly with department leaders to review, analyze, and developed actionable plans to increase productivity and reduce material handling down time.
Ensured continuous flow of materials throughout the warehouse to support productivity and maintain inventory targets.
Developed warehouse operations systems by determining product handling and storage requirements and equipment utilization.
Performed job duties in line with company policies and assisted in maintenance of the necessary quality standards.
Supported the site sa
Ability to provide directions to the key departments such as operations, safety, training and maintenance.
Ability to implement plans and dive deep in to the data that will lead to improve the company profit and achieve its strategic goals.
Superior multi-tasking and excellent Time-management skills with attention to detail.
Strong communication skills with emphasis on the ability to effectively produce and distribute information across different units within and outside the firm.
Ability to use good judgement in responding to and directing others in crisis and conflict situations.
Capability to develop robust, trusting relationships with key stakeholders and senior leaderships, and identify opportunity to improve the productivity.
Proficient in MS Excel, PowerPoint and office.
PG Diploma in Project Management
Georgian College, Toronto, ON, Canada
PG Diploma in Supply Chain Management
Sault College, Ottawa, ON, Canada
Bachelors in Electronics and Instrumentation Engineering
Jawaharlal Nehru Technological University, India
