Lara Gasmen

• Generated detailed and quality group resumes and internally distributed to all necessary departments in an effort to proactively and appropriately convey pertinent group information to the team.
• Assisted the sales team with administrative tasks and responding to clients' inquiries and contacting potential new clients based on referral leads in a timely and clear manner.
• Prepare documents throughout the sales process such as contracts; Ensured that all arrangements, including upgrades and amenities, were handled properly and on time.
• Conducted site visits with prospective clients effectively; highlighting any relevant features and amenities, and answering any questions they may have.

Highly motivated individual seeking to enhance my extensive customer service & interpersonal communication skills where it will contribute towards the growth of the organization.

Hospitality and Tourism Management - George Brown College