Administrative Professional / Health Scientist
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I am an Administrative Professional with more than 15 years of experience in healthcare, where I developed strong organizational, communication, and problem-solving skills in fast-paced, detail-oriented environments.
After a more than 10 years career as an embryologist in a high-complexity fertility laboratory, I completed the Administrative Professional Program at Vancouver Community College to expand my expertise in office administration. My training includes Microsoft 365, business communications, office procedures, records management, document preparation, appointment scheduling, filing system, and foundational SAGE accounting.
Instructor / Reception Support (Part-Time)
Excel Martial Arts — Coquitlam, BC | 2024– Present o Coaching teams and individuals o Assisting at reception area with phone calls and clients inquiries o Safely transporting children on a school bus to and from school and daycare
Volunteer – Employment Services & Front Desk Support | WorkBC Centre – New Westminster, BC | Aug 2026 – Present o Managing front-desk client flow, review intake forms o Delivering one-on-one coaching to clients with diverse backgrounds o Proficiently using Microsoft Office Suite applications
PCRM & Genesis Fertility Centre — Vancouver / Burnaby, BC | 2010–2025
o Coordinated appointments, responded to client inquiries by phone, email, electronic portals, and in person o Assisted patients with consent forms, reviewed patient files, and verified informed consent accuracy o Maintained accurate electronic and hard-copy records using EMR database systems o Managed high volume of documentation, data entry, reports, statistic, and inventory o Maintained strict privacy, confidentiality, quality control, and safety standards
Burnaby Medical Center — Burnaby, BC | 2008–2010
o Managed appointments calendars, confidential patients records and office documentation o Communicated effectively with clinic staff and external providers
Administrative Professional Program – Certificate
Clinical Residency in Medical Laboratory Science – Certificate
National Academy of Postgraduate Education 2002–2007
Specialization in Clinical Laboratory Diagnostics – Certificate
