Lauren Hardy

Highly accomplished and results-oriented clinical leader and subject matter expert, with over ten years of experience providing comprehensive mental health and addiction services. Proven ability to develop and implement effective treatment plans, manage teams, build strong stakeholder relationships, and navigate complex healthcare systems. Expertise in harm reduction strategies, community outreach, program evaluation, and data-driven decision-making.

Seeking a challenging leadership role leveraging expertise to improve client outcomes and enhance service delivery.

Professional Practice Lead, Forensic Psychiatric Hospital - PHSA

(2025-01)

• Provide senior clinical leadership for Clinical Counselling practice within a forensic psychiatric setting, ensuring compliance with professional association standards (BCACC/CCPA), certification requirements, practice guidelines, ethical codes, and applicable legislation.
• Establish, monitor, and evaluate profession-specific performance standards and appraisal processes; collaborate with Program Leaders to support competency development, staff evaluation, and targeted remediation plans where required.
• Support workforce excellence by participating on interview panels, contributing to candidate assessment, and providing recommendations to support high-quality, values-aligned hiring decisions; escalate disciplinary matters appropriately to Clinical Services leadership.
• Lead and contribute to the planning, coordination, and continuous improvement of clinical service delivery, including development of evidence-based practice guidelines, interprofessional clinical pathways, goals, and measurable objectives.
• Provide advanced clinical supervision, mentorship, and consultation to Clinical Counsellors and learners, ensuring structured mechanisms for peer consultation, reflective practice, and ongoing professional development (e.g., practice councils, mentorship models).
• Act as a subject matter expert and clinical resource in forensic mental health, concurrent disorders, trauma-informed care, and psychiatric rehabilitation, supporting staff with complex case consultation, ethical decision-making, and clinical problem-solving.
• Promote and model interdisciplinary collaboration to strengthen continuity of care, treatment planning, and system navigation; foster effective communication across disciplines and with internal and external partners.
• Maintain current, evidence-informed practice through ongoing review of research, legislation, and best practices related to forensic mental health, concurrent disorders treatment, trauma-informed care, and PHSA/FPS policies and procedures.
• Embed Indigenous Cultural Safety, humility, and anti-racism principles into clinical leadership and practice, informed by foundational documents including TRC Calls to Action, In Plain Sight, UNDRIP, the Declaration on the Rights of Indigenous Peoples Act, Remembering Keegan, and the Anti-Racism Data Act.
• Demonstrate leadership in addressing Indigenous-specific and systemic racism by supporting culturally safe clinical environments, reflecting on personal and institutional bias, and advocating for equitable, patient-centred care that respects Indigenous and diverse ways of knowing and healing.

Interim Director, Addiction and Mental Health Services - Jewish Addictions Community Services (JACS)

(2024-01 - 2025-01)

• Provide strategic leadership and vision for a large addiction and mental health services division, overseeing program development, implementation, strategic planning, operations and stakeholder engagement.
• Manage a multidisciplinary team, fostering a collaborative and high-performing work environment. Recruits, mentors, and supports staff development ensuring organisational and team needs are met.
• Successfully managed a 6-figure budget, secured funding and built strong relationships with community partners to expand service reach and improve client outcomes.
• Monitors workplace metrics like retention, safety, and overtime, setting objectives and action plans. Leads quality care initiatives, identifies risks, and promotes innovation and critical thinking. Ensures compliance with operational, contractual, and professional standards, resolving complaints and grievances as needed.
• Implemented evidence-based practices to enhance service delivery and achieve positive results (e.g., improved client engagement, increased treatment completion rates).

Clinical Lead - Construction Industry Rehabilitation Plan

(2022-01 - 2024-01)

• Provide strategic leadership and vision for a mental health and substance use program, overseeing program development, implementation, strategic planning, operations and stakeholder engagement.
• Lead a multidisciplinary team, fostering a collaborative and high-performing work environment. Recruits, mentors, and supports staff development ensuring organisational and team needs are met.
• Developed and implemented evidence-based treatment plans for individuals experiencing addiction.
• Managed a clinical team, providing supervision and support, ensuring high-quality client care.
• Collaborated effectively with diverse stakeholders to facilitate comprehensive client care and successful program outcomes.
• Demonstrated proficiency in risk assessment, crisis intervention, and case management.
• Trained new counsellors on evidence-based interventions specific to mental health and substance use, suicidality (including assessments, safety planning, decision-making and screening), how to interpret health outcome data to improve client care, and how to prepare and conduct comprehensive case conceptualizations and clinical treatment plans.

Concurrent Disorders Counsellor - Construction Industry Rehabilitation Plan

(2022-01 - 2024-01)

• Provided comprehensive mental health and substance use disorder assessments, treatment, and case management using a harm reduction approach.
• Conducted individual, group, couples, and family therapy, specializing in trauma-informed care and motivational interviewing.
• Collaborated effectively with multidisciplinary teams to coordinate client care and engage clients' support systems.
• Developed and implemented outcome-oriented treatment plans, consistently documenting progress and adjusting strategies based on evidence-based practices and health outcome data.
• Provided clinical supervision, psychoeducation, and community outreach to enhance client care and community support.
• Maintained accurate clinical records and participated actively in program development and quality assurance initiatives.

Addictions Counsellor - PHSA-BC Corrections

(2018-01 - 2022-01)

• Provided individual and group therapy utilizing evidence-based therapeutic modalities.
• Successfully implemented crisis intervention strategies and managed client cases effectively.
• Collaborated with referral agencies and inter-agency partners to ensure continuity of care.

Addictions and Recovery Worker - Island Health – Mental Health and Substance Use

(2016-01 - 2018-01)

• Provided direct client care, focusing on harm reduction and relapse prevention.
• Developed and implemented individualized treatment plans for clients with complex needs.
• Successfully collaborated with multidisciplinary teams to ensure comprehensive client care.

Master's of Counselling Psychology - Counselling Psychology - Adler University (2019-01 - 2022-01)

Bachelor of Arts - Psychology - University of Victoria (2014-01 - 2018-01)