Lauren Hudson

Diligent and customer-focused professional with over 10 years of experience in retail sales, customer service, and operations. Proven ability to enhance customer satisfaction through efficient transaction processing, accurate pricing, and prompt order fulfillment. Recognized for outstanding sales performance, earning 'Top Sales Seller of the Year' awards for three consecutive years. Eager to leverage strong interpersonal skills and a commitment to excellence to contribute to a dynamic team.

Sales Associate - Ashley Furniture HomeStore - Fort McMurray

(2021-08 - 2026-01)

• Processed debit, credit, and cash transactions efficiently.
• Priced items accurately to ensure competitive sales.
• Assisted customers with queries and requests, enhancing their shopping experience.
• Verified shipping details to provide customers with timely updates.
• Expedited item orders for customers to meet their needs.
• Aided customers in loading their purchases, ensuring satisfaction.
• Executed light warehouse duties to maintain inventory organization.
• Maintained store cleanliness and display areas through light cleaning tasks.
• Supported administrative duties to streamline operations.

Retail Sales Associate - Timeless bridal - Fort mcmurray

(2019-08 - 2020-03)

• Conducted inventory assessments upon arrival of new items to maintain stock accuracy.
• Restocked front area items when levels were low to ensure product availability.
• Performed light cleaning, including sweeping, mopping, dusting, and removing garbage, to uphold store presentation standards.
• Assisted customers with inquiries and provided exceptional service to cater to their needs.
• Handled cash and debit transactions proficiently to facilitate smooth sales processes.
• Took precise measurements for customers, ensuring correct sizing for orders.
• Recorded customer requests for special orders to enhance customer satisfaction.

Cleaner/Housekeeper - WillBros Group, Inc. - Fort McMurray

(2019-05 - 2019-07)

• Performed thorough cleaning of multiple trailers, including sweeping, mopping, dusting, and wiping down counters and desks.
• Removed garbage to maintain hygiene standards.
• Restocked supplies in trailers as needed to ensure operational efficiency.
• Completed daily FLHAS reporting to monitor cleanliness.

Key Holder/Sales Associate - Liquor Depot - Fort McMurray

(2016-08 - 2016-12)

• Opened and closed the store, ensuring secure operations.
• Served customers with enthusiasm, enhancing overall experience.
• Maintained store cleanliness through regular cleaning duties.
• Performed end-of-day cash management to reconcile sales.
• Handled cash and debit transactions with accuracy.
• Restocked merchandise promptly to maintain inventory levels.

Cashier/Customer Service - Anw - Fort McMurray

(2012-10 - 2014-02)

• Took customer orders in a friendly and efficient manner.
• Maintained cleanliness of the restaurant environment to promote a positive experience.
• Assisted customers with inquiries and requests to ensure satisfaction.

Front Desk Agent - Ace inn hotel - Fort McMurray

(2018-05 - 2018-08)

• Answered phone calls promptly, providing relevant information to guests.
• Checked in and out guests efficiently, ensuring a smooth arrival and departure process.
• Made online reservations accurately to accommodate guest preferences.
• Cleaned the lobby and breakfast area to maintain a welcoming environment.
• Handled cash, debit, and credit transactions reliably.
• Prepared breakfast for guests as requested.
• Addressed guest inquiries as needed.

High school - Father Mercedi highschool (2010-08 - 2014-06)