
Leah Clemente
Operations, Safety & Quality Assurance Professional
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About
Versatile Professional with a 25+ year career history, defined by technical precision, leadership, and a "Zero-Error" mindset. My professional background is built on a foundation of high-intensity industrial and service roles that required exceptional physical endurance and the ability to maintain peak performance during grueling 12-hour bi-weekly day/night shift rotations. I offer a unique perspective on operational safety and workflow efficiency, currently leveraging three decades of real-world industrial logic to validate AI models for technical accuracy and regulatory safety.
Experience
SECURITY PROFESSIONAL SPECIALIST at Paladin Security Group (Alberta Health Services) (2023-08 – 2025-06)
- Applied advanced physical conflict de-escalation techniques and tactical protocols to safely manage volatile situations, aggressive behavior, and critical medical emergencies on the hospital floor prior to EMS arrival.
- Meticulously maintained daily operational logs detailing shift activities, timestamps, environmental factors (date, weather conditions), personnel on duty, and critical identifying information to ensure an accurate and legally compliant official record.
POST OFFICE CLERK at Shoppers Drug Mart (2022-12 – 2023-02)
- Managed high-volume postal transactions and secure inventory with 100% financial accuracy.
INDEPENDENT CONSULTANT at Epicure (2021-10 – 2022-12)
Launched and managed a private consultancy, overseeing end-to-end client relationships, product ordering, and financial administrative tracking.
SUPERVISOR / KEY HOLDER at Red Apple Stores (2021-08 – 2022-01)
- Managed opening/closing, bank runs, employee scheduling, and resolved customer complaints.
- Oversaw inventory, stocking, and merchandising for a high-traffic retail environment.
HOUSEKEEPING SPECIALIST at Woodlands Inn & Suites (2021-01 – 2021-10)
Managed high-standard sanitation and room turnover in a fast-paced hospitality environment requiring significant physical stamina and strict adherence to health and safety protocols.
BUSINESS DEVELOPMENT & ADMINISTRATIVE RESEARCH at Mind and Body Works (2021-01 – 2021-08)
Conducted specialized research for a proprietary clay patent; analyzed government grants, industrial equipment pricing, and complex freight/logistics costs using Microsoft Excel.
TEXTILES MACHINE OPERATOR at Vintex Inc. (2017-01 – 2019-12)
- Executed constant material handling utilizing overhead cranes and safely operated forklifts equipped with specialized fabric-roll boom attachments to maneuver oversized materials.
- Operated heavy industrial machinery, including industrial sewing machines for precision textile component production, adapting seamlessly to strenuous 12-hour bi-weekly day/night rotating shifts.
CNC MACHINE OPERATOR / PRODUCTION ASSOCIATE at Musashi Auto Parts Canada (2014-01 – 2017-12)
- Successfully managed demanding physical requirements, including the manual shovelling of wet metal sludge and the high-volume, continuous handling of automotive cam shafts throughout high-output, 12-hour day/night swing shifts.
- Operated CNC Journal and Cam grinding machines for high-precision manufacturing, conducting "Zero-Error" double-inspections regardless of fatigue or schedule rotation.
DASHER BOARD ASSEMBLER (FLOOR) & ACCOUNTING CLERK (OFFICE) at Sport Systems (2008-01 – 2010-12)
- Fabricated dasher board components, saw horses, and support posts according to complex blueprints.
- Executed high-risk material handling, utilizing overhead cranes with suction cup attachments and specialized forklift equipment to safely pack and transport large tempered glass panels and oversized loads.
- Promoted to the front office based on technical competence.
- Managed AP/AR and international logistics data entry, and concurrently provided foundational HR support—including precise cost/expense allocations and event planning—during a department transition.
MATERIAL HANDLER & PRODUCTION SPECIALIST at PWO Canada Inc. (2002-01 – 2007-12)
- Entrusted with the critically safe, precision handling of the company's most valuable assets: automotive dies and heavy steel coils.
- Skillfully operated multiple classes of oversized, high-capacity forklifts—as well as rotator attachments—executing advanced risk mitigation to navigate severe blind spots and high-consequence safety hazards.
- Utilized SAP enterprise software within the packaging department to generate precise shipping labels, track component inventory, and ensure accurate data flow for production logistics.
- Promoted from Sort/Rework to Material Handler; recognized as the youngest female forklift driver in the company and received significant performance-based wage progression.
GHEE ROOM OPERATOR at Gay Lea Foods (2017-11 – 2018-01)
Managed specialized food production equipment in a high-sanitation environment, ensuring strict food safety compliance.
- Supported secondary facility operations during peak/overtime shifts, operating forklifts with specialized bag-lifter attachments to maneuver industrial-sized powdered milk products safely and efficiently.
Additional Work History at Various (1991-01 – 2010-12)
Industrial & Logistics: Stack a Shelf (Warehouse Associate); TG Minto (Associate); Farm Fresh (Poultry processing). Service & Hospitality (1991–2001): Food Basics / Wendy's / Burger King; Niagara Growers; The Sportsplex (Dishwasher - 1997). Early Career: Edmonton Sun (Courier - 1992–1995); Independent Childcare (1991–1996).
Education
Alberta Basic Security Guard Training in Security, Tactical & Legal Compliance – Alberta Basic Security Guard Training (ABST) & BSOT | Provincial Govt. & Paladin Security
MOAB, Use of Force & Conflict De-Escalation in Security, Tactical & Legal Compliance – Paladin Security
Formal Security Note-Taking in Security, Tactical & Legal Compliance – Paladin Security
First Aid Level C in Security, Tactical & Legal Compliance – St. John Ambulance
Advanced Forklift Operations & Specialized Attachments in Industrial Operations & High-Risk Equipment Handling – PWO, Vintex, Sport Systems, Gay Lea (In-House)
Overhead Crane Operation in Industrial Operations & High-Risk Equipment Handling – Sport Systems
Safety & Hazard Certifications in Industrial Operations & High-Risk Equipment Handling – Various
AI Essentials Certification in Technology, Systems & Administration – Google / Coursera (2026-12)
Simply Accounting I & II in Technology, Systems & Administration – Conestoga College
High School Equivalency in GED – Independent Learning Centre, Ontario