Lemieux Chung

Client-focused financial professional with experience in investment services, account administration, and wealth management operations at TD. As a Licensed Trader with TD Direct Investing, I support clients with investment products, registered accounts, asset transfers, documentation, and complex account inquiries while maintaining CIRO and internal compliance requirements. Recognized for attention to detail, relationship building, and delivering a high standard of service while collaborating with internal wealth and operations partners.

Seeking to bring this experience to Private Investment Advice in support of Investment Advisors and their clients.

TD Direct Investing – Licensed Trader - TD WEALTH - Montreal, QC

(2025)

• Deliver specialized account support to self-directed investors, resolving complex inquiries involving investment products, registered accounts, asset transfers, account maintenance, and documentation.
• Execute client trade instructions accurately while adhering to CIRO regulatory requirements, TD policies, and internal risk and compliance standards.
• Support clients with account documentation, onboarding, maintenance, and administrative requests, ensuring accuracy and timely completion.
• Build strong client relationships by explaining investment account processes and service solutions clearly while delivering a high standard of client experience.
• Collaborate with wealth, operations, and internal partners to investigate and resolve complex account and transactional matters.
• Maintain attention to detail and discretion when handling client information, financial transactions, and regulatory requirements in a high-volume environment.

TD Credit Card – Client Service Representative - TD CANADA TRUST - Montreal, QC

(2024 - 2024)

• Delivered first-contact resolution for high-volume credit card inquiries, maintaining top-tier customer satisfaction and compliance metrics.
• Educated clients on credit products, account features, and digital solutions while identifying appropriate service and referral opportunities.

Data Analyst - SCIENTATECH INC. (INTERNSHIP) - Montreal, QC

(2023 - 2023)

• Utilized SQL to extract, analyze, and validate large datasets, delivering insights to drive operational and strategic decision-making.
• Collaborated with cross-functional teams to improve data quality, ensure reporting accuracy, and maintain consistency across business processes.

AEC - Programmer-Analyst in Information Technology - COLLEGE LASALLE (2022 - 2023)