CORVIN Building Maintenance Ltd., Toronto, ON
Vice President, North America | Jan 2025 – Current
- Hold full P&L accountability for multi-million-dollar divisions across sales, operations, HR, and finance.
- Direct centralized operations in facilities, construction, restoration, and AI-enabled service automation.
- Secured and executed multi-million-dollar contracts with Fortune 500 companies, municipalities, and national accounts.
- Drive 33% annual operational efficiency gains through process optimization, automation & cost control.
- Oversee four subsidiaries ensuring compliance, SLA performance & continuous improvement initiatives.
- Lead corporate real estate strategy optimizing footprint and reducing occupancy costs.
- Represent company in unionized operations, leading grievance resolution, arbitration, and bargaining.
- Report directly to CEO on strategic initiatives, performance metrics, and long-term growth planning.
Key Achievements:
- Increased gross margin by 21% yearly through automation and operational restructuring.
- Reduced grievances by 37% through proactive union engagement and compliance governance.
National Director of Business Development | Jan 2023 – Dec 2024
- Designed and executed national growth strategy securing multi-year contracts across Canada.
- Partnered with executives to implement automation-driven service models, improving SLA delivery by 29%.
- Represented organization at national industry forums and executive-level conferences.
- Collaborated with labour unions to maintain compliance and support grievance resolution frameworks.
Key Achievements:
- Delivered $12M+ in new national contracts and expanded service reach into 3 new provinces.
- Improved client satisfaction ratings from 84% to 96% through enhanced SLA governance.
Regional Director of Sales & Operations | July 2020 – Dec 2022
- Oversaw 400+ employees across multiple business units, implementing KPI-based performance systems.
- Achieved 94% business growth FY’21–23 and exceeded new business quotas by 100% annually.
- Reduced turnover 42% and improved workforce productivity 27% through structured training and leadership programs.
- Spearheaded diversity and inclusion initiatives increasing international hires 53%, enhancing cultural engagement.
Key Achievements:
- Achieved 100% KPI attainment for three consecutive years.
- Launched company-wide leadership pipeline improving internal promotion rate by 36%.
Affinity Integrated Facility Solutions Inc., Toronto, ON
Director, Sales & Marketing | 2019 – July 2020
- Led national sales, marketing, and operational strategy to drive revenue and retention.
- Strengthened client satisfaction and ensured adherence to performance and compliance metrics.
- Partnered cross-functionally to enhance delivery, client engagement, and growth initiatives.
Business Development Manager | 2018 – 2019
- Delivered $800K+ in new business within first two quarters.
- Secured $250K+ in COVID-19 sanitization contracts, supporting critical client continuity.
EARLY CAREEREXPERIENCE
Sales Manager & Social Media Coordinator, Body VisionFitness Inc. | Richmond Hill, ON 2014 – 2017
Supervisor, Starbucks Canada Inc. | Richmond Hill, ON | 2013 – 2017
Field Marketing Representative, Mosaic Sales Solutions Inc. | GTA, ON | 2011 – 2013
