Priyanka Nagpal

Vice President, Digital Product Manager, Digital Experience Design for one of the world’s largest global financial service providers.

• Led the program strategy and development of the global design language for the Corporate Investment Bank enabling a consistent user experience for customers, driving realized benefits of $20M/year for the firm spanning over 1,020 applications, and over 5,000 clients, across NA, EMEA, and APAC.
• Drove a customer-centric product and website development by conducting 60+ interviews in a month, researching competitors, and analysing qualitative and quantitative insights from survey data with 1600+ respondents.
• Prioritized the development of UI components and design patterns to provide the greatest impact.

Experienced in program and change management, product development, agile, design library, user experience, software engineering,

and PMO leadership.

Select professional experience

Digital transformation change management and program planning

Partnered with the client’s leadership to develop a customized approach to an ERP implementation and training program that aligned with the business requirements and goals that would address the concerns and needs of the employees. The client achieved significant improvements in their business processes and workflow, resulting in greater efficiency and productivity.

ERP platform and vendor selection

Led the ERP platform and vendor selection for a telecommunications infrastructure company, managed the end-to-end RFI process, and coordinated the evaluation across five vendors. Built a comprehensive program plan and business case for new ERP implementation.

User experience design library for one of the world’s largest global financial service providers

Led the program strategy and development of the global design language for the Corporate Investment Bank driving realized benefits of

$20M/year for the firm spanning over 1,020 applications and over 5,000 customers.

M&A platform for digitalization of one of the world’s largest Investment bank

Built and launched two proprietary M&A digital products (patent pending) in 11 months from a compelling strategic vision to a live product, introducing efficiency of 80% by leading the product strategy and business analysis

MEng, Electronics and Communications Engineering, University of Bristol