Jeff Hopkin

Reliable operations coordinator known for keeping teams organized, communication clear, and day-to-day processes running smoothly. Brings consistent follow-through, strong documentation habits, and steady support across client-facing and internal functions. Seeking a stable, long-term role in operations, coordination, or administrative support.

Digital Project Coordinator at Pet Cancer Foundation (2023-04 – Present)

• Launch SEO and SEM campaigns, assisting with the administration of a $10,000/month digital budget alongside website updates and Google Business profiles.
• Manage the weekly blog publication workflow, reviewing and editing articles written by Veterinarians for scientific accuracy and clarity.
• Maintain project timelines, cross-team communication, and digital task tracking across multiple initiatives.

Operations & Administration Coordinator (Concurrent Role) at There Is Hope (2023-03 – Present)

• Co-organize bi-weekly food outreach logistics, including mapping distribution routes, managing inventory, and tracking supply needs.
• Support communication and coordination with volunteers, community clients, and key corporate sponsors to maintain steady operational support.
• Ensure smooth on-site coordination and safety protocols during outreach events in high-variability environments.

Operations Coordinator at Red Dog Blue Kat (2023-08 – 2024-12)

• Streamlined daily workflows, including inquiry tracking, follow-ups, and communication pipelines
• Supported internal systems for outreach, reporting, and documentation
• Organized cross-team tasks and timelines to maintain alignment
• Maintained records to support decision-making and process improvement

Operations & Client Support Coordinator at Kika Marketing (2023-01 – 2023-07)

• Served as a primary point of contact for client communication and issue resolution
• Orchestrated internal teams for scheduling, service delivery, and documentation
• Tracked project progress and maintained consistent follow-up

Partnerships Coordinator at Student Support Canada (2020-10 – 2022-12)

• Coordinated external partnerships and maintained stakeholder communication
• Organized outreach, tracked responses, and managed follow-ups
• Supported agreements, documentation, and reporting

Independent Consultant — Operations & Client Support at TopHatWriter.com (2020-02 – 2022-08)

• Organized communication workflows and maintained follow-up systems for small businesses
• Supported documentation, reporting, and service coordination

Program Coordinator at Under the GUI (Private Education) (2018-01 – 2020-01)

• Supported daily operations including scheduling and family communication
• Acted as a point of contact for students, parents, and instructors
• Assisted with enrollment, records, and internal organization

Client Support & Sales Representative at Nintendo of Canada Ltd. (2010-09 – 2018-01)

• Delivered customer support in a high-volume environment
• Supported events and customer engagement initiatives

Bachelor in Physical Education & Coaching (Health Promotion) – Douglas College (2016)