Lucy Thorlakson

Detail-oriented and hardworking customer service professional with over two years of experience. Previous kitchen and sales experience with proven ability to upsell and provide recommendations. In possession of valid Food Safety Handlers, WHIMIS and First Aid Certificates.

Excellent interpersonal communication skills with the ability to engage meaningfully with others. Team player, gets along well with others and is able to work independently while meeting deadlines. Physically fit; comfortable standing for long periods and can lift up to 50lbs safely.

Dependable employee with strong time management skills and access to reliable transportation. Flexible availability; able to work a variety of rotating shifts including, evenings, weekends and holidays.

Line / Prep Cook at Interlake Brewing Company (2025-07 – 2025-09)

• Performed essential back of house tasks such as chopping, washing and preparing ingredients for service
• Responsible for ensuring kitchen maintained adequate stock levels of essential ingredients
• Safely operated industrial dishwashers, convection ovens, flat tops, deli slicers and fryers
• Demonstrated a keen eye and attention to detail through successfully recreating recipes
• Facilitated clear transfers of communication between back of house and front of house staff during peak hours, buyouts, celebrations and late-night events

Bakery Assistant at Sugar Me Cookie Bakery (2025-05 – 2025-07)

• Operated digital cash register while assisting customers with online, debit and cash transactions
• Answered client inquiries in person and over the phone in a polite and courteous manner always
• Supported pastry chef and baking staff with decorating cookies, cleaning ovens and packaging deserts
• Restocked, organized and maintained a clean, tidy and alethically pleasing retail section for clients
• Recommended, sold, and packaged all baked goods, entremets and cakes in a timely manner
• Assisted customers place online orders for custom cakes and bulk orders while communicating various design options

Line Cook at Kris Fish and Chips (2024-07 – 2024-10)

• Worked cohesively with other teammates behind the line in a fast-paced, dynamic kitchen environment
• Performed essential food prep tasks including washing, chopping, weighing and preparing essential ingredients
• Applied food safety standards and complied with all regulatory health and safety standards at all times
• Sanitized all kitchen equipment and high touch surfaces after each shift and recorded in cleaning logs
• Excellent reputation for delivering exceptional customer service for guests

High School Diploma – Gimli High School (2024)