Child Respite Support Worker / Home Care at ConnectWell Community Health (2025-09 – Present)
- Provided compassionate in-home respite care to children with diverse physical, developmental, and behavioral needs
- Assisted with personal care, including hygiene, dressing, toileting, and feeding, in accordance with individualized care plans
- Ensured a safe and supportive environment through continuous supervision and proactive safety measures
- Engaged children in age-appropriate recreational, educational, and therapeutic activities
- Supported emotional well-being through companionship, reassurance, and positive interaction
- Followed family guidelines, care plans, and behavior support strategies consistently
- Monitored and reported changes in the child's condition to parents or supervisors
- Assisted with mobility, positioning, and prescribed routines within scope of practice
- Performed light housekeeping duties related to the child's care
School Placement at Ottawa Community Immigration Services Organization (2025-02 – Present)
- Assisted clients with immigration-related processes, including work permits, citizenship applications, and travel documents, while shadowing experienced settlement counselors
- Supported intake and reception duties, building rapport and trust with individuals from diverse linguistic and cultural backgrounds
- Contributed to accurate client record-keeping by updating and maintaining over 200 profiles in the OCMS database
- Promoted inclusive and client-centered service delivery with a strong emphasis on cultural awareness, empathy, and equitable access
- Participated in listening client assessments and referrals, gaining hands-on experience in needs-based service planning
- Maintained confidentiality and organization through accurate filing of both paper and electronic client records
Community Support Specialist at UCCM (2025-11 – Present)
Fosters strong relationships with residents and owners through consistent, values-aligned communication while providing exceptional administrative support to Condominium Managers. As the front-facing representative of UCCM, the Community Support Specialist delivers a welcoming, professional, and solution-oriented experience in every client interaction.
- Correspondence | Export monthly correspondence for each client; to be prepared two days prior to each board meeting
- Front Line Communication | Respond to resident inquiries within 24 hours and escalate matters to management team as required
- Inspection Report Administration | Review weekly inspection reports for each property; track status of deficiencies noted, write first letters for rule compliance
- Work Order Status Reporting | Report outstanding work orders to managers for follow-up with contractors
- Notice Distribution | Distribute notices prepared by managers to communities via e-mail, add to UCCM app documents, print for delivery as needed
- Administrative Tasks | Sending chargebacks prepared by managers to residents, sending resident letters and other administrative tasks as needed to support the team
- Document Compliance | Receives resident forms and leasing documents
Personal Support Worker at Quality Care (2023 – 2023)
- Provided individualized care tailored to each resident's needs and preferences
- Assisted with ADLs, including mobility support, personal hygiene and dressing
- Monitored and documented changes in behavior and health, reporting promptly to nursing staff
- Assisted with activities of daily living (ADLs): hygiene, mobility, toileting, dressing, feeding and transferring
- Supported client safety and dignity in alignment with care plans
Personal Support Worker & Companion at Sweater Gang Company (2022 – 2023)
- Delivered personalized care with a focus on companionship, safety, and emotional well-being
- Guided mobility and range-of-motion (ROM) exercises
- Encouraged autonomy and participation in daily activities and household routines as well supervision
- Documented care interventions and observed client behavior for reporting
Personal Support Worker at Granite Ridge (2019 – 2021)
- Assisted with hygiene, feeding, transferring and mobility support
- Learned care protocols under supervision while applying classroom knowledge
PSW Placement Level 2 at Garden Terrace (2019-06 – 2019-06)
- Assisted with hygiene, feeding, transferring and mobility support
- Learned care protocols under supervision while applying classroom knowledge
PSW Placement Level 1 at Forest Hill (2019-04 – 2019-04)
- Gained foundational experience supporting and safe transferring residents in long-term care
- Shadowed experienced PSWs and collaborated in a team setting
Private Home Caregiver at Private Residence (2010 – 2012)
- Provided palliative care, mobility support, and emotional companionship
- Supported medication assistance and maintained accurate care logs
- Communicated with healthcare professionals and family members for coordinated care
City Coordinator at Sol Salud EPS (2007 – 2007)
- Coordinated health programs in multiple cities to promote wellness and accessibility
- Registered clients and maintained health data systems
- Delivered community-centered services in diverse and underserved areas
