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Dependable delivery professional with 15 years of experience at FedEx Express Canada, including 10 years as a courier and leadership experience as an Operations Manager and Senior Manager Assistant. Throughout my career, I've built a reputation for working safely, treating customers with respect, and getting the job done right. I have a zero preventable accident record, have earned 10 consecutive Safe Driving Awards, and am trusted to transport Dangerous Goods, confidential shipments, and time-sensitive medical deliveries.

I take pride in being reliable, adaptable, and someone employers can count on every day.

Courier / Delivery Driver - FedEx Express Canada

(2011-07)

• Safely completed deliveries on city, rural, and highway routes, regularly driving more than 500 km per day and completing more than 100 deliveries during peak periods.
• Maintained a zero preventable accident record while earning 10 consecutive Safe Driving Awards.
• Operated walk-in trucks and Sprinter vans safely in all weather and road conditions.
• Delivered Dangerous Goods, confidential shipments, high-value packages, and time-sensitive medical deliveries, including COVID-19 vaccines.
• Used FedEx LEO handheld devices, GPS navigation, barcode scanners, Electronic Proof of Delivery (POD), photo verification, and electronic signature capture.
• Built lasting customer relationships by providing dependable service while safely handling packages weighing up to 70 lbs independently and up to 150 lbs with a dolly.
• Adapted quickly to changing priorities while consistently meeting delivery commitments.

Operations Manager - FedEx Express Canada

(2019-01 - 2022-12)

• Oversaw daily terminal operations, ensuring work was completed safely, efficiently, and on schedule.
• Coordinated staffing and workflow to meet service commitments and maintain productivity.
• Coached employees, promoted safe work practices, and resolved operational challenges.
• Worked collaboratively with management and frontline employees to maintain high service standards.

Senior Manager Assistant - FedEx Express Canada

(2017-01 - 2019-12)

• Supported senior leadership with scheduling, reporting, staffing coordination, and daily operations.
• Prepared reports, maintained accurate records, and helped ensure efficient terminal operations.

Certificate - Bible Theology and Bible Studies - Word of Life Bible Institute

High School Diploma - Middleton High School