Maiya Parker

Excellent at customer service and relationship management. Praised for communication and work ethic with leaders and colleagues. Previous work history includes working on data analysis, social media, and blog solutions, working on busy film sets, and in sales, guest services, and hospitality.

In addition, my history working with kids as a dance instructor and camp counselor led to developed strong interpersonal skills. Finally overseeing large high school dance productions as well as producing a show of a collection of short films, called DownThere, has led to a strong understanding of working with others, communication, and multitasking. A pleasant and positive personality that makes others feel supported

July 2021 - December 2022

Kingston 1000 Islands Cruises, Kingston, ON - Guest Services

• Guest Services representative, providing retail service as well as hospitality service. 
• Sales and the coordination of guest visits on cruises.
• Positively interacted with guests from across Canada and around the world. 
• Created and set up retail displays. 
• Adaptive and able to move between a variety of departments where needed.
• Assisted in salephotography.
• Assisted with Event set up and take down. 
• Trusted with key and security code to open and close store alone. 

Summer 2019; Summer 2022

Mowed Productions, The 89Ninety, Fela, Pineway Productions, etc.., Toronto - Set Dresser/COVID-19 Coordinator/Production Assistant

• Assisted Art Department in tv commercial, movie, and music video shoot via set ups, art design, and production day activities. 
• Assisted in pick up and delivery of props and set items.
• Set painting, set up as instructed by Department Heads.
• Took direction from multiple leaders including Directors, Productions Managers, Art Directors, and and Clients. 
• Had to be very punctual and adaptable to sudden schedule changes and long shoot days.
• Commercials for The Shopping Channel, SpinMaster, OLG, Pepsi, Subway, and Music Video for Drake.
• High need for adaptability.

June 2020 - August 2020

La Diperie, Toronto, ON - Ice Cream Server

• In charge and trusted to open and close store alone.
• Managed in store orders alongside four delivery apps.
• Served a variety of desert items from soft serve ice cream, scoop ice cream, mini-doughnuts, milkshakes and more.
• Responsible for customer experience.
• Assisted in store set up.
• Priority on maintaining and creating customer relations.

2015 - 2018

Blu Ivy Group, Toronto, ON - Customer Research Consultant (Freelance)

• Conducted customer research and analysis on employee experience and workplace culture. 
• Wrote blog posts and reports.
• Consulted on ideal campus and student recruitment communications campaigns.
• Created and managed company social media posts.
• Customer experience support.

2016 - 2017

Annex Dance Academy, Toronto, ON- Assistant Dance Teacher

• Led warm up for the instructor.
• Demonstrated how to execute choreography.
• Gave one on one corrections to students while the teacher gave group corrections.
• Kept order in the class when the teacher was doing administrative work.
• Interacted with parents and provided information on child improvement in class.

Summer 2016 - Summer 2019

Annex Dance Academy, Toronto, ON - Camp Counsellor

• Watched over children ages 3-7.
• Led drama, dance, arts and crafts, and park playtime activities.
• Planned creative and entertaining classes in dance and drama.

Fall 2015 - Spring 2019

Etobicoke School of the Arts, Etobicoke, Toronto, ON - High School

Fall 2019 - Fall 2022

Queens University, Kingston, ON - Bachelor of Arts Degree