Makan Mbodi

Friendly and professional customer service specialist with extensive experience resolving escalated customer complaints and issues. Strong interpersonal skills are proven through customer satisfaction and peer recognition awards. Creative problem solver who built a new customer retention program that increased customer loyalty by 25%. Seeking a position as a customer service team member to continue my career growth.

Detail-oriented receptionist with a great experience. I am diplomatic, personable, and adaptable to managing sensitive situations. Highly organized, self-motivated, and proficient with computers. Looking to boost customer satisfaction. Ongoing bachelor's degree in computer science.

Bachelor of Science in Computer Science

Northwestern Polytechnic

Expected graduation date: April 2025